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Remote Support Professional
1 week ago
We are seeking a skilled Product Expert to join our team at hearX. As a Product Expert, you will provide high-quality support to customers in the United States.
Main Responsibilities- Provide technical support to customers via various channels.
- Solve problems effectively and efficiently.
- Ensure customers have a positive view of hearX and the customer support team.
- Liaise with Lexie Experts to improve customer satisfaction.
- Customer relations and relationship management experience.
- Telephonic and email support experience.
- Video calling experience advantageous.
