Technical Support Engineer
2 days ago
Company Overview:
Talent Guru International (Pty) Ltd is a leading provider of technical support services. We are seeking a skilled Technical Support Engineer to join our team.
Job Description:
The successful candidate will be responsible for performing electronic and mechanical repairs to products, as well as providing consultation support for installations. Key responsibilities include conducting Field Service Support, compiling and updating data on Zoho Call log management system, preparing and configuring mobile computer equipment, and conducting wireless site surveys.
Requirements:
- A working knowledge and understanding of Application Software, Barcode Label Printing software and WLAN;
- Familiarity with Microsoft Windows operating systems;
- SMD component soldering skills;
- A good team player with above average communication skills both telephonically and in person;
- Proven experience in successfully interacting with customers;
- The ability to handle multiple responsibilities at the same time;
- Self-driven and enthusiastic with a strong customer service orientation;
- Ability to handle all repairs according to strict deadlines;
- Willingness to travel for work as and when required;
- Professional and presentable appearance;
- Valid Driver's License;
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