Transformation Leader for Tech and Operations

7 days ago


Johannesburg, Gauteng, South Africa HR Genie Full time
Job Description

Our client is seeking a highly skilled Transformation Leader for Tech and Operations to join their team in Zambia.

Key Responsibilities:

  • Manage external service providers in local markets in collaboration with Zone Owners through service level management in line with Service Level Agreements.
  • Oversee ERP technical and infrastructure support.
  • Manage budgets for all local technical support and delivery.
  • Ensure Business Continuity & Risk Management, enabling Business Continuity Planning and Disaster Recovery when required.
  • Lead the implementation of End-to-End process transformation and change management in country as set out by process owners and streams in line with ERP templates for PTP, Finance, Logistics, and Supply.
  • Lead operational go-live readiness across the Business Unit.

Requirements:

  • Strong stakeholder management skills.
  • Excellent internal and external communication skills.
  • Negotiation skills.
  • Ability to work independently in an ambiguous environment.
  • Ability to get results from varied cross-functional stakeholders at different levels of the organization.

Qualifications:

  • Experience with technology, process mapping, and operational transformation.
  • Experience in ERP Solutions, commercial, and logistics functions is a benefit.
  • Experience operationalizing high-level strategy into results on the ground.

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