Human Capital Transformation Specialist

1 week ago


Johannesburg, Gauteng, South Africa FirstRand Bank Limited Full time
Job Summary

As a Human Capital Integration Lead, you will be responsible for leading the segment-wide management of people changes associated with key strategic business transformation initiatives in partnership with business. This role requires a strong understanding of human capital impacts and requirements for change, as well as the ability to adopt appropriate change management methodologies to enable a successful transformation with minimal disruption to client interactions and business operations.

Key Responsibilities
  • Manage expenditure planning and variances within approved budget parameters.
  • Establish mutually beneficial relationships with stakeholders that support thought leadership, innovative and integrated practice solutions.
  • Design and deliver customer service solutions, systems and interactions aligned to Organisational values and service standards that build the brand.
  • Execute defined business strategy by translating it into the business operations.
  • Communicate policy modification, objective achievement progress and critical success factors to impacted stakeholders.
  • Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks.
  • Identify interconnected problems, determine its impact and use to develop best fit alternatives, driving best practice solutions.
  • Be aware of, and responsive to local conditions Influence the development of appropriate organisational structures, capacity and delivery systems.
  • Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure.
  • Stays abreast of relevant industry risk management best practices and legislative amendments and suggests ways to leverage these to ensure continuous improvement.
  • Creates risk awareness and manages audit findings Participate in Group risk forums where required and cascades relevant information through team.
  • Ensure integrated view and reporting of relevant business information.
  • Analyse information to identify trends, discrepancies and inconsistencies for decision making purposes.
  • Ensure reporting of identified inconsistencies or opportunities.
  • Use the insights gained through integrated business reports to measure success and realign tactical strategy implementation objectives appropriately.
  • Brainstorm, identify, implement and drive innovative best practice ideas within the organisation to ensure increased efficiencies.
  • Create and participate in specialist communities of practice and represents the organisation at Group and industry level to share best practice insights and solutions.
  • Drive strategic projects, change management and platform integration across operations.
  • Leverage Group capability to exploit opportunities.
  • Ensure and encourage adherence to an operational framework of policies and procedures.
  • Maintain expert knowledge on relevant legislative amendments, industry best practices and provide advice to relevant stakeholders.
  • Maintain up to date knowledge of local and global trends.
  • Provide thought leadership and expertise.
  • Partner with relevant stakeholders to understand and identify the relevant business transformation/s and develop appropriate change management initiatives and plans to address the holistic impact of people changes.
  • Build effective relationships and work as part of a multidisciplinary team including but not limited to business leaders, technology leaders, Human Capital leaders, Organisation Development and design Specialists, Talent Specialists, Project Managers, Comms specialists and other Change resources.
  • Build a community network of segment change management resources to drive adoption of common approaches and methodologies for people change.
  • Work in collaboration with the FirstRand centre and relevant segment Human Capital Business Transformation resources to understand and manage enterprise-wide impacts of business transformation.
  • Create and manage the relevant governance forums to manage segment-wide people impacts of business transformation.
  • Participate and report into an enterprise-wide governance forum that monitors the people impact of business transformation.
  • Ensure integrated reporting on organisational-wide impacts for segment Exco's.
  • Ensure detailed readiness and impact assessments and management.
  • Contribute towards the build and maturity of an enterprise-wide change management capability that is evident in all levels of the organisation.
  • Demonstrate leadership behaviour through personal involvement, commitment and dedication in support of organisational values.
  • Identify and participate in activities that are appropriate for own development as a lifelong learner.
  • Ensure implementation of the business Transformation plan and creation of an inclusive culture for employees.
  • Develop, encourage and nurture collaborative relationships across business areas and across the group.


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