Airport Terminal Services Coordinator

3 days ago


Pretoria, Gauteng, South Africa Airports Company South Africa Full time

Job Summary

Airport Terminal Services Coordinator is responsible for coordinating the terminal services function at Airports Company South Africa.

The ideal candidate will have a strong background in customer service, leadership, and problem-solving.

This role requires a high level of autonomy, effective communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Coordinate the terminal services function, ensuring that all activities are carried out in accordance with company policies and procedures.
  • Develop and implement strategies to improve terminal services efficiency and effectiveness.
  • Manage and coordinate terminal services teams, including check-in, bag drop, and security screening.
  • Collaborate with other departments to ensure seamless terminal services delivery.
  • Analyze terminal services feedback and make recommendations for process improvements.

Requirements:

  • Diploma or Bachelor's degree in Business Administration or related field.
  • At least 2 years of experience in a customer-facing role, preferably in a coordinating capacity.
  • Proven leadership and coordination skills.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and make informed decisions.


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