Airport Terminal Services Coordinator
3 days ago
Job Summary
Airport Terminal Services Coordinator is responsible for coordinating the terminal services function at Airports Company South Africa.
The ideal candidate will have a strong background in customer service, leadership, and problem-solving.
This role requires a high level of autonomy, effective communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Coordinate the terminal services function, ensuring that all activities are carried out in accordance with company policies and procedures.
- Develop and implement strategies to improve terminal services efficiency and effectiveness.
- Manage and coordinate terminal services teams, including check-in, bag drop, and security screening.
- Collaborate with other departments to ensure seamless terminal services delivery.
- Analyze terminal services feedback and make recommendations for process improvements.
Requirements:
- Diploma or Bachelor's degree in Business Administration or related field.
- At least 2 years of experience in a customer-facing role, preferably in a coordinating capacity.
- Proven leadership and coordination skills.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make informed decisions.
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