Operations Role in Travel Design

7 days ago


Sandton, South Africa Wild Dreams Hospitality Full time

This is a full operations role in the booking process based in Gauteng or Cape Town. The position supports travel designers and serves as the first point of contact with suppliers and administrators for backend booking tasks.

Key Responsibilities:
  • Secure reservations with service providers, ensuring accuracy and efficiency
  • Maintain relationships with customers and promote products and services in the inbound travel industry

This role requires strong communication skills, attention to detail, and proficiency in TourPlan and WISH or similar booking/operating systems. A tertiary certificate in Travel & Tourism/hospitality and 3 years of experience in travel design or operations are essential qualifications.

Requirements:
  • Matric certificate with mathematics (minimum standard grade)
  • Tertiary certificate in Travel & Tourism/hospitality
  • 3 years experience in travel design or operations in Travel & Tourism/hospitality
  • Excellent English literacy, computer literacy, and knowledge of Microsoft Office, Email, Teams, and Internet browsers

The ideal candidate will have excellent product and geographic knowledge of Southern and East Africa, good administration skills, and a dedication to customer satisfaction. Estimated salary: R400,000 - R600,000 per annum, depending on experience.



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