Senior Travel Designer

3 months ago

Sandton, South Africa Wild Dreams Hospitality Full time
Candidate Requirements:

  • Matric certificate with mathematics (minimum standard grade or above)
  • Tertiary certificate in Travel & Tourism/ Hospitality
  • Must have 4-5 years experience in a senior level
  • Should have experience in handling customer relationships and developing and promoting product and services in the inbound travel industry
  • Must be computer literate and working knowledge of TourPlan and WISH or similar
  • Must have excellent communication skills in English (written and verbal)
  • Should have general product knowledge on Southern & East Africa
  • Personal or educational travel experience is highly advantageous
  • Must have excellent attention to detail
  • Proficiency in a foreign language is advantageous
  • Must be an excellent team player who is service and result oriented
  • Must have precise organizational skills
  • Should have the ability to work under pressure and prioritise demands
  • Must be a self-starter with good administration skills
  • Should have a passion for wildlife and a commitment to sustainability and conservation

Responsibilities:
  • Plan and execute educational itineraries to enhance product knowledge for Travel Designers and Owned Agencies.
  • Coordinate with the Associated Product Department and third-party suppliers to build and enhance travel itineraries.
  • Manage bookings, including car rentals, flights, and necessary documentation
  • Liaise with regions for authorization on rates and permissions, ensuring compliance with yield rules and company policies.
  • Raise invoices, allocate correct codes, and handle financial queries promptly, ensuring timely payment processing.
  • Design and quote itineraries based on company guidelines, understanding guest needs, and following up on outstanding quotes.
  • Maintain updated booking information, upload relevant documents, and ensure accuracy in all booking files and systems.
  • Collaborate with Management and Operations, including handing over bookings and confirming services with relevant teams.

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