Retail Operations Specialist
2 days ago
Specialist Confectionery is seeking a highly skilled retail operations specialist to oversee daily operations and deliver exceptional customer service in the Pretoria region.
Main Responsibilities:- Strategic Retail Planning: Develop and implement effective sales growth strategies to enhance customer satisfaction and drive business results.
- Talent Empowerment and Development: Foster a culture of innovation, empowerment, and continuous improvement among team members, ensuring they have the skills and knowledge needed to excel in their roles.
- Operational Efficiency and Compliance: Ensure all Pretoria branches adhere to relevant laws, regulations, and company policies, maintaining a high level of operational efficiency and minimizing risk.
- Performance Analysis and Improvement: Analyze performance metrics to identify areas for improvement and develop targeted solutions to enhance overall business performance.
- Change Enablement and Leadership: Lead and support teams through change initiatives, minimizing disruption to business operations and ensuring a seamless transition.
Key Requirements:
- A proven track record of success in retail management with a strong focus on sales growth and customer satisfaction.
- Strong leadership and interpersonal skills, with the ability to motivate and empower team members.
- Excellent communication and problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
- The ability to work independently and collaboratively, with a strong focus on teamwork and collaboration.
- Proficiency in Microsoft Office and other relevant software applications, with a strong understanding of technology and its role in driving business results.
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Retail Operations Manager
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Retail Operations Manager
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Pretoria, Gauteng, South Africa Specialist Confectionery Full timeSpecialist Confectionery is seeking a seasoned Retail Operations Specialist to contribute to our mission of delivering exceptional quality and customer satisfaction.Key ResponsibilitiesDevelop and implement retail strategies to drive sales growth and improve customer satisfaction.Foster a culture of innovation and empowerment among team members to enhance...
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