Retail Operations Specialist

3 days ago


Pretoria, Gauteng, South Africa Specialist Confectionery Full time

Specialist Confectionery is seeking a highly skilled retail operations specialist to oversee daily operations and deliver exceptional customer service in the Pretoria region.

Main Responsibilities:
  • Strategic Retail Planning: Develop and implement effective sales growth strategies to enhance customer satisfaction and drive business results.
  • Talent Empowerment and Development: Foster a culture of innovation, empowerment, and continuous improvement among team members, ensuring they have the skills and knowledge needed to excel in their roles.
  • Operational Efficiency and Compliance: Ensure all Pretoria branches adhere to relevant laws, regulations, and company policies, maintaining a high level of operational efficiency and minimizing risk.
  • Performance Analysis and Improvement: Analyze performance metrics to identify areas for improvement and develop targeted solutions to enhance overall business performance.
  • Change Enablement and Leadership: Lead and support teams through change initiatives, minimizing disruption to business operations and ensuring a seamless transition.

Key Requirements:

  • A proven track record of success in retail management with a strong focus on sales growth and customer satisfaction.
  • Strong leadership and interpersonal skills, with the ability to motivate and empower team members.
  • Excellent communication and problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
  • The ability to work independently and collaboratively, with a strong focus on teamwork and collaboration.
  • Proficiency in Microsoft Office and other relevant software applications, with a strong understanding of technology and its role in driving business results.


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