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Retail Operations Manager

2 weeks ago


Pretoria, Gauteng, South Africa Specialist Confectionery Full time

We are seeking a talented Retail Operations Specialist to join our team at Specialist Confectionery.

Job Description

The successful candidate will be responsible for developing and implementing effective retail strategies to drive sales growth and improve customer satisfaction.

Main Responsibilities
  • Develop and implement retail strategies to drive sales growth and improve customer satisfaction.
  • Foster a culture of innovation and empowerment among team members to enhance productivity and job satisfaction.
  • Analyze performance metrics to identify areas for improvement and optimize business processes.
  • Lead teams through change initiatives and maintain proficiency in Microsoft Office and other relevant software applications.
Requirements
  • A proven track record of success in retail management with a strong focus on sales growth and customer satisfaction.
  • Strong leadership and interpersonal skills to foster a positive work environment and promote teamwork.
  • Excellent communication and problem-solving skills to effectively manage conflicts and resolve issues.
  • Ability to work independently and collaboratively as part of a high-performing team.