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Retail Operations Manager

2 weeks ago

Pretoria, Gauteng, South Africa Specialist Confectionery Full time
Job Overview:

Specialist Confectionery is seeking a highly skilled retail operations specialist to oversee daily operations and deliver exceptional customer service in the region.

Main Responsibilities:
  • Strategic Retail Planning: Develop effective sales growth strategies to enhance customer satisfaction.
  • Talent Development: Foster a culture of innovation, empowerment, and continuous improvement among team members.
  • Operational Efficiency: Ensure all branches adhere to relevant laws, regulations, and company policies.
  • Performance Analysis: Analyze performance metrics to identify areas for improvement and develop targeted solutions.
  • Change Enablement: Lead and support teams through change initiatives, minimizing disruption to business operations.

Key Requirements:
  • Proven track record of success in retail management.
  • Strong leadership and interpersonal skills.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and collaboratively.
  • Proficiency in Microsoft Office and other relevant software applications.