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Retail Confectionery Operations Manager

2 weeks ago

Pretoria, Gauteng, South Africa Specialist Confectionery Full time
Retail Confectionery Operations Manager

Specialist Confectionery is looking for an experienced Retail Confectionery Operations Manager to join our team.

The successful candidate will be responsible for leading and managing the day-to-day operations of our confectionery retail stores, ensuring that they operate efficiently and effectively.

Main Responsibilities:

  • Store Operations Management: Oversee the day-to-day operations of confectionery retail stores, ensuring that they meet company standards.
  • Team Leadership and Development: Lead and develop a high-performing team of store managers and staff, providing coaching and guidance as needed.
  • Sales Performance Management: Analyze sales performance and develop strategies to improve sales and customer satisfaction.
  • Inventory Management and Control: Manage inventory levels and control stock movement to minimize waste and optimize profitability.
  • Customer Service and Engagement: Foster a positive customer experience, responding promptly to customer concerns and complaints.

Key Requirements:

  • Proven track record of success in retail management, preferably in the confectionery industry.
  • Strong leadership and interpersonal skills, with ability to motivate and inspire team members.
  • Excellent communication and problem-solving skills, with ability to work effectively in a fast-paced environment.
  • Ability to work independently and collaboratively, with strong analytical and decision-making skills.
  • Proficiency in Microsoft Office and other relevant software applications.