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Retail Confectionery Operations Manager
2 weeks ago
Specialist Confectionery is looking for an experienced Retail Confectionery Operations Manager to join our team.
The successful candidate will be responsible for leading and managing the day-to-day operations of our confectionery retail stores, ensuring that they operate efficiently and effectively.
Main Responsibilities:
- Store Operations Management: Oversee the day-to-day operations of confectionery retail stores, ensuring that they meet company standards.
- Team Leadership and Development: Lead and develop a high-performing team of store managers and staff, providing coaching and guidance as needed.
- Sales Performance Management: Analyze sales performance and develop strategies to improve sales and customer satisfaction.
- Inventory Management and Control: Manage inventory levels and control stock movement to minimize waste and optimize profitability.
- Customer Service and Engagement: Foster a positive customer experience, responding promptly to customer concerns and complaints.
Key Requirements:
- Proven track record of success in retail management, preferably in the confectionery industry.
- Strong leadership and interpersonal skills, with ability to motivate and inspire team members.
- Excellent communication and problem-solving skills, with ability to work effectively in a fast-paced environment.
- Ability to work independently and collaboratively, with strong analytical and decision-making skills.
- Proficiency in Microsoft Office and other relevant software applications.