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Confectionery Operations Manager

1 week ago


Pretoria, Gauteng, South Africa Specialist Confectionery Full time
Job Title: Confectionery Operations Manager

Specialist Confectionery is seeking a skilled Retail Operations Manager to oversee daily operations and ensure exceptional customer service and operational efficiency in the Pretoria region.

Main Responsibilities:
  • Retail Strategy Development: Implement effective strategies to drive sales growth and improve customer satisfaction.
  • Talent Development and Empowerment: Foster a culture of empowerment, innovation, and continuous improvement among team members.
  • Compliance Management and Risk Mitigation: Ensure all Pretoria branches adhere to relevant laws and company policies.
  • Performance Analysis and Improvement: Analyze performance metrics to identify areas for improvement and develop targeted solutions.
  • Change Enablement and Leadership: Lead and support teams through change initiatives, minimizing disruption to business operations.
Key Requirements:
  • Proven track record of success in retail management.
  • Strong leadership and interpersonal skills.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and collaboratively.
  • Proficiency in Microsoft Office and other relevant software applications.