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Strategic Retail Operations Manager

1 week ago

Pretoria, Gauteng, South Africa Specialist Confectionery Full time
Job Title: Growth and Innovation Specialist

We are seeking a highly skilled retail operations professional to join our team at Specialist Confectionery, contributing to our mission of delivering exceptional quality and customer satisfaction.

Main Responsibilities:

  • Develop and implement effective retail strategies to drive sales growth, improve customer satisfaction, and enhance overall business performance.
  • Foster a culture of innovation and empowerment among team members, promoting productivity and job satisfaction.
  • Analyze performance metrics to identify areas for improvement and optimize business processes.
  • Lead teams through change initiatives and maintain proficiency in Microsoft Office and other relevant software applications.

Requirements:

  • Proven track record of success in retail management with a strong focus on sales growth and customer satisfaction.
  • Strong leadership and interpersonal skills to foster a positive work environment and promote teamwork.
  • Excellent communication and problem-solving skills to effectively manage conflicts and resolve issues.
  • Ability to work independently and collaboratively as part of a high-performing team.