FICA Compliance Officer

4 days ago


Durban, KwaZulu-Natal, South Africa Armstrong Appointments Full time

We are seeking a highly skilled FICA Compliance Officer to join our team at Armstrong Appointments on a 12-month fixed term contract.

The primary objective of this role is to ensure that customer data is accurate, regulatory requirements are met, and exceptional service is provided to branches and clients.

Main Responsibilities:

Ongoing Due Diligence
  1. Review FICA documentation on existing customers and update their records as required.
  2. Verify the accuracy and completeness of customer information, addressing any discrepancies or omissions.
  3. Maintain up-to-date records of client FICA status and capture changes in dealings with the bank.
  4. Confirm details with clients via contact, if necessary, and update records accordingly.
  5. Upload ODD documents and send them for approval, blocking accounts where ODD cannot be concluded.
  6. Support branches with ODD queries and provide timely solutions.
Administrative Support
  1. Efficiently address branch FICA queries.
  2. Perform ad-hoc administrative tasks as required.

Required Qualifications and Experience:

A minimum of Matric certification, accompanied by a Certificate in Banking or similar qualification, is essential. A minimum of one year's experience in a similar position is preferred.

Desirable Skills:

An excellent understanding of FICA regulations, combined with proficiency in Microsoft Office 365, is highly valued.

Additional Requirements:

This role requires the successful candidate to work alternate Saturdays, so flexibility is crucial. SA citizens only may apply.



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