Compliance Operations Specialist
6 days ago
At Armstrong Appointments, we are seeking a highly skilled Compliance Operations Specialist to join our team on a 12-month fixed term contract.
The primary purpose of this role is to ensure accurate customer data, verify regulatory requirements, and provide exceptional service to branches and clients. The ideal candidate will possess excellent knowledge of FICA regulations and Microsoft Office 365.
Main Responsibilities:
Ongoing Due Diligence- To review all FICA documentation on existing customers and update their details as required.
- To ensure accuracy and completeness of customer information, including addressing any discrepancies or omissions.
- To maintain up-to-date records of client FICA status and capture any changes in dealings with the bank.
- To obtain confirmation of details from clients via contact, if necessary, and update records accordingly.
- To upload ODD documents and send them for approval, blocking accounts where ODD cannot be concluded.
- To assist branches with ODD queries and provide timely solutions.
- Address branch FICA queries efficiently and effectively.
- Perform ad-hoc administrative tasks as required, contributing to a seamless operational environment.
Required Qualifications and Experience:
A minimum of Matric certification, accompanied by a Certificate in Banking or similar qualification, is essential. A minimum of one year's experience in a similar position is preferred.
Desirable Skills:
An excellent understanding of FICA regulations, combined with proficiency in Microsoft Office 365, is highly valued.
Additional Requirements:
This role requires the successful candidate to work alternate Saturdays, so flexibility is crucial. SA citizens only may apply.
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