Operational Risk and Compliance Expert

4 days ago


Durban, KwaZulu-Natal, South Africa Armstrong Appointments Full time

Armstrong Appointments is looking for an experienced Operational Risk and Compliance Expert to join our team on a 12-month fixed term contract.

The primary responsibility of this role is to ensure that operational risks are mitigated, compliance is maintained, and exceptional service is provided to branches and clients.

Main Functions:

Ongoing Due Diligence
  1. Review FICA documentation on existing customers and update their records as required.
  2. Verify the accuracy and completeness of customer information, addressing any discrepancies or omissions.
  3. Maintain up-to-date records of client FICA status and capture changes in dealings with the bank.
  4. Confirm details with clients via contact, if necessary, and update records accordingly.
  5. Upload ODD documents and send them for approval, blocking accounts where ODD cannot be concluded.
  6. Support branches with ODD queries and provide timely solutions.
Administrative Support
  1. Efficiently address branch FICA queries.
  2. Perform ad-hoc administrative tasks as required.

Essential Qualifications and Experience:

A Matric certificate, accompanied by a Certificate in Banking or similar, is required. A minimum of one year's experience in a similar position is desired.

Key Skills:

An excellent understanding of FICA regulations and proficiency in Microsoft Office 365 are highly valued.

Important Requirements:

Flexibility to work alternate Saturdays is essential. SA citizens only may apply.



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