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IT Service Desk Specialist Johannesburg

1 week ago

Johannesburg, Gauteng, South Africa People Dimension Full time
Job Title: Technical Support Coordinator

This role offers a unique opportunity to work with People Dimension, a top IT support company, as a Technical Support Coordinator based in Johannesburg.

We are looking for a highly skilled professional with extensive experience in the IT industry, specifically in Support Desk roles, to handle customer inquiries and coordinate our technical teams.

Responsibilities:

  • Receiving and addressing customer calls, emails, and other forms of communication.
  • Creating and managing tickets in our software system.
  • Maintaining accurate records and tracking progress on all cases.

For success in this position, we require:

  • A minimum of 6 years of relevant experience.
  • Outstanding communication skills, both written and verbal.
  • Familiarity with ticketing systems and computer applications.
  • A valid driver's license and dependable transport.

Salary: R15 000 - R18 000 CTC per month.