Key Account Support Professional

4 weeks ago


Johannesburg, Gauteng, South Africa MPRTC Full time
About MPRTC

MPRTC is a leading organization in the manufacturing industry, committed to excellence and customer satisfaction.

Job Summary

We are seeking a highly skilled Key Account Support Professional to join our team. This role will be responsible for providing exceptional customer service and support to our key accounts.

Salary

The estimated salary for this position is $50,000 - $65,000 per year, depending on experience and qualifications.

Responsibilities

The successful candidate will have the following responsibilities:

  • Provide timely and effective support to key accounts via phone, email, or in-person
  • Collaborate with internal stakeholders to resolve customer issues and concerns
  • Develop and maintain strong relationships with key customers to ensure their needs are met
  • Familiarize yourself with InforVisual (ERP System) to provide advanced support
  • Stay up-to-date with MS Office applications and communicate effectively with numeric, oral, and written skills
Requirements

To be successful in this role, you will need:

  • Grade 12 or equivalent qualification
  • Previous experience in a customer service role, ideally within a manufacturing environment
  • Familiarity with InforVisual (ERP System) is advantageous
  • Proficiency in MS Office applications
  • Results-oriented with strong attention to detail
  • Strong interpersonal skills to interact effectively with both internal and external stakeholders
Benefits

We offer a comprehensive benefits package, including:

  • A competitive salary
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment

Please note that background screening may be conducted as part of the hiring process.



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