Game Lodge Operations Director
2 weeks ago
We are seeking an experienced and dynamic Operations Manager to lead the daily operations of our 5-star game lodge. This role requires a motivated individual with a strong background in hospitality management and a passion for delivering exceptional guest experiences in a unique and adventurous setting.
Key Responsibilities:
- Manage the operational area to achieve customer satisfaction.
- Assist with guest queries and complaints as management on duty.
- Effectively manage all staff members.
- Create and maintain relationships with guests.
- Take charge of the entire establishment in the absence of the General Manager.
Requirements:
- Minimum of 3 years' experience as a Duty Manager, as well as a minimum of 3 years experience in an Operations Management position in a 4/5 Star Hotel.
- Experience in all areas of a hotel is essential.
- Polite, friendly person with a strong personality who can think on their feet.
- A well-spoken and well-presented individual.
- A strong leader who has been in charge of employees before.
- Must have a grade 12 certificate and be computer literate.
- Previous experience with Opera and Micros would be an advantage.
- A formal hospitality degree or diploma is preferable.
About You
We are looking for a highly skilled and experienced Operations Manager to join our team at Bright Placements. If you have a passion for delivering exceptional guest experiences and managing a high-performing team, we want to hear from you
Salary Estimate: $80,000 - $120,000 per annum (dependent on location and experience)
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