Operations Director
1 month ago
Bright Placements is seeking a seasoned Operations Manager to oversee the daily operations of a 5-star game lodge. This is a unique opportunity to lead a team and deliver exceptional guest experiences in a dynamic and adventurous setting.
Responsibilities:
* Manage the operational area to achieve customer satisfaction
* Assist with guest queries and complaints, providing effective management of staff
* Create and maintain relationships with guests
* Oversee the management of the entire establishment in the absence of the General Manager
Requirements:
* Minimum 3 years' experience as a Duty Manager and 3 years in an Operations Management position in a 4/5-star hotel
* Strong background in hospitality management
* Polite, friendly, and well-spoken individual with a strong personality
* Well-presented and computer literate
* Previous experience with Opera and Micros an advantage
* Formal hospitality degree/diploma preferable
If you are a motivated and experienced Operations Manager looking for a new challenge, please apply.
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