Lodge Operations Manager

2 months ago


Lephalale, South Africa Bright Placements Full time
Our client is seeking an experienced and dynamic Operations Manager to lead the daily operations of their 5 star game lodge. This role requires a motivated individual with a strong background in hospitality management and a passion for delivering exceptional guest experiences in a unique and adventurous setting.

Requirements:
  • Minimum of 3 years’ experience as a Duty Manager, as well as a minimum of 3 years experience in an Operations Management position in a 4/5 Star Hotel
  • Should be experienced within all different areas of a Hotel
  • Polite, friendly person with a strong personality that can think on their feet
  • Well spoken and well presented individual
  • Strong leader who have been in charge of employees before
  • Must have grade 12 and be computer literate
  • Previous experience on Opera and Micros would be an advantage
  • Formal hospitality degree/diploma preferable
Candidate will be required to:
  • Will be responsible for the management of the operational area in such a manner that customer satisfaction is achieved.
  • Assist with queries and guests complaints – management on duty.
  • Effective management of all staff
  • Create and maintain relationship with guests.  
  • Responsible for the management of the entire establishment in the absence of the GM


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