Logistics Operations Director

3 weeks ago


East Rand, South Africa Unique Personnel Ltd Full time
Job Function:

The Branch Manager will be responsible for overseeing all operational and administrative aspects of the branch. This includes supporting the commercial team in-country and managing the branch's finances. The ideal candidate will possess strong leadership skills and excellent knowledge of freight forwarding operations.

Key Responsibilities:
  1. Leadership and Team Management:
  • Provide strong leadership and guidance to a team of approximately six staff members.
  • Foster a positive and collaborative work environment.
  • Delegate responsibilities effectively.
Operations Management:
  • Support in setting up the branch resources, systems, and processes.
  • Oversee and coordinate all operational activities within the branch.
  • Ensure compliance with relevant regulations and industry standards.
Customer Service:
  • Maintain a strong focus on customer satisfaction.
  • Address customer enquiries, concerns, and complaints in a timely and professional manner.
Financial Management:
  • Develop and manage the branch's annual budget.
  • Review and analyse financial reports.
Requirements:
  • Matric and Bachelor's degree in business administration, logistics, supply chain management, or a related field.
  • Proven track record and recent experience (4-6 years) in a freight forwarding leadership position, logistics, or a similar industry.
Skills and Experience:
  • Excellent communication skills.
  • Negotiation skills.
  • Service delivery and client satisfaction.
  • Ability to work independently and as a team player.


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