Logistics Operations Director
1 week ago
The Branch Manager will be responsible for overseeing all operational and administrative aspects of the branch. This includes supporting the commercial team in-country and managing the branch's finances. The ideal candidate will possess strong leadership skills and excellent knowledge of freight forwarding operations.
Key Responsibilities:- Leadership and Team Management:
- Provide strong leadership and guidance to a team of approximately six staff members.
- Foster a positive and collaborative work environment.
- Delegate responsibilities effectively.
- Support in setting up the branch resources, systems, and processes.
- Oversee and coordinate all operational activities within the branch.
- Ensure compliance with relevant regulations and industry standards.
- Maintain a strong focus on customer satisfaction.
- Address customer enquiries, concerns, and complaints in a timely and professional manner.
- Develop and manage the branch's annual budget.
- Review and analyse financial reports.
- Matric and Bachelor's degree in business administration, logistics, supply chain management, or a related field.
- Proven track record and recent experience (4-6 years) in a freight forwarding leadership position, logistics, or a similar industry.
- Excellent communication skills.
- Negotiation skills.
- Service delivery and client satisfaction.
- Ability to work independently and as a team player.
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