Automotive Customer Service Professional

2 weeks ago


Cape Town, Western Cape, South Africa First Degree Recruitment Full time

Company Overview:

First Degree Recruitment is a leading recruitment agency specializing in matching top talent with exceptional job opportunities. We are dedicated to helping professionals like you find their ideal career path.

Salary:

We estimate the salary for this role to be around R250,000 - R350,000 per annum, depending on experience and qualifications.

Job Description:

We are seeking an experienced Vehicle Service Advisor to join our client's team at a reputable motor dealership. As a key member of the aftersales department, you will play a crucial role in ensuring customer satisfaction and driving business growth.

Key Responsibilities:

  • Costing of job cards for vehicles booked into the workshop
  • Processing of warranties and follow-ups
  • Liaising between clients and the workshop on vehicle progress
  • Ensuring customer satisfaction with serviced vehicles

Required Skills and Qualifications:

  • Minimum 3-4 years' experience as a Vehicle Service Advisor/Aftersales Consultant
  • Proven experience working within the motor industry and with corporate-branded dealerships
  • Excellent customer service skills and ability to work under pressure
  • Grade 12 or equivalent qualification
  • Valid SA Driver's License
  • Clear criminal record

Benefits:

This role offers a competitive salary, opportunities for professional growth, and a dynamic work environment. If you are a motivated and results-driven individual looking to take your career to the next level, we encourage you to apply.



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