Automotive Rental Service Coordinator

1 month ago


Cape Town, Western Cape, South Africa HR Genie Full time
Job Overview

We are seeking a highly skilled Automotive Rental Service Coordinator to join our team at HR Genie.

About the Role

This is a fantastic opportunity for a detail-oriented individual with excellent communication skills to provide exceptional customer service and administrative support in a fast-paced automotive environment.

Key Responsibilities
  • Manage Vehicle Rentals: Coordinate vehicle reservations, bookings, and rentals to ensure seamless transactions.
  • Customer Support: Assist customers in selecting vehicles and providing information on rental agreements, contracts, and services.
  • Administrative Tasks: Process payments, manage rental contracts, and maintain accurate records of vehicle maintenance and servicing.
  • Quality Service: Deliver outstanding customer service, resolve issues promptly, and ensure customer satisfaction.
Requirements
  • Education: High school diploma or equivalent qualification is mandatory.
  • Experience: Prior experience in a customer service or administrative role is essential.
  • Skills: Proficiency in MS Office applications, understanding of vehicle rental processes, and excellent organizational and time management skills.
Preferred Qualifications
  • Certification: Additional certification in customer service or administration can be beneficial.
  • Industry Experience: Experience in the automotive industry can be advantageous.
Working Conditions

This role involves working in a dynamic automotive environment, interacting with customers, and handling administrative tasks. The working hours may include weekends and public holidays.

Salary Information

The estimated annual salary for this position is $45,000 - $60,000, depending on location and experience.



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