Client Service Specialist
1 month ago
As a key member of our team, you will play a vital role in ensuring a seamless onboarding experience for clients. Your primary responsibility will be to deliver exceptional service throughout the onboarding process, acting as a liaison between clients and operational teams.
Key Responsibilities:- Lead the client onboarding process, utilizing KYC applications and unit registry systems to facilitate smooth account setup.
- Ensure all compliance requirements are met before client accounts are activated, maintaining adherence to regulatory standards.
- Proactively communicate with clients regarding outstanding information and provide regular updates to enhance the client experience.
- Create and maintain client accounts in the registry system, ensuring all relevant classifications and tax details are accurately recorded.
- Capture and document all regulatory and tax classifications, ensuring client details are consistently up to date.
- Update and manage daily onboarding checklists, submitting them for final approval by the Team Leader.
- Work closely with compliance and internal audit teams to ensure adherence to all regulatory standards and procedures.
- Review and validate static data change requests, conducting necessary client verifications to ensure accuracy.
- Implement and enhance process controls for auditing purposes, managing timelines and ensuring no aged items are present in queues.
- 1-2 years in a relevant onboarding role with a solid understanding of compliance processes.
- Familiarity with applicable legislation, including FICA, FATCA, and DWT.
This position provides an exciting opportunity to apply your skills in a dynamic and growing environment. You will engage in a variety of tasks and play a crucial role in enhancing client onboarding experiences, contributing to the overall success of the team.
-
Client Service Specialist
4 weeks ago
CapeTown, South Africa The Recruitment Council Full timeJob Title: Client Service SpecialistAs a Client Service Specialist, you will play a pivotal role in ensuring a seamless onboarding experience for clients, acting as a vital link between clients and the operational teams. Your primary responsibility will be to deliver exceptional service throughout the onboarding process for both individual and legal entities...
-
Client Account Manager
3 weeks ago
CapeTown, South Africa Service Solutions Full timeAccount Manager RoleAt Service Solutions, we are looking for a highly skilled Account Manager to play a crucial role in maintaining and nurturing relationships with our valued clients.Key Responsibilities:Oversee the smooth running of assigned accounts, including financial aspects and resolution of operational issues.Conduct regular client visits to...
-
KYC Client Onboarding Specialist | Tokai
1 month ago
CapeTown, South Africa The Recruitment Council Full timeKYC Client Onboarding Specialist Location : Steenberg, TokaiReporting Line : Operations Manager Overview The KYC Client Onboarding Specialist plays a critical role within the Middle Office / Investment Operations team. This position is responsible for overseeing the end-to-end onboarding process of new clients, focusing on the management of client data...
-
Client Service Specialist
4 weeks ago
CapeTown, South Africa The Recruitment Council Full timeClient Service Consultant: OnboardingAt The Recruitment Council, we are seeking a highly skilled Client Service Consultant to play a pivotal role in the onboarding process for our clients. This role requires a strong understanding of client onboarding processes and a methodical approach to ensuring accurate account creation.Key Responsibilities:Manage the...
-
Client Service Consultant | Westlake
1 month ago
CapeTown, South Africa The Recruitment Council Full timeJob Title: Client Service Consultant Reporting Line: Team Leader OnboardingLocation: Westlake, Cape Town Purpose of the Role As a Client Onboarding Champion, you will play a pivotal role in ensuring a seamless onboarding experience for clients, acting as a vital link between clients and the operational teams. Your primary responsibility will be to...
-
Customer Service Operations Specialist
3 weeks ago
CapeTown, South Africa Digital Outsource Services Full timeJob OverviewWe are seeking a highly skilled and motivated Customer Service Operations Specialist to join our team at Digital Outsource Services. As a key member of our support team, you will be responsible for delivering exceptional customer service and ensuring seamless interactions with our customers.
-
Client Onboarding Specialist
1 month ago
CapeTown, South Africa The Recruitment Council Full timeJob SummaryThe Client Service Consultant plays a pivotal role in the onboarding process for both individual and legal entity clients. This role involves managing the client onboarding process, ensuring accurate account creation, and maintaining proactive communication with clients to obtain outstanding documentation.Key ResponsibilitiesManage the client...
-
Business Development Lead
4 weeks ago
CapeTown, South Africa Service Solutions Full timeKey Responsibilities:As an Account Manager at Service Solutions, you will oversee the maintenance and nurturing of relationships with our valued clients. This includes ensuring client satisfaction, promoting our products and services, and driving business growth.Responsibilities:Oversee the smooth running of assigned accounts, including financial aspects and...
-
Account Manager
2 months ago
CapeTown, South Africa Service Solutions Full timeAccount Manager / Leader Our client is seeking a dynamic and customer-oriented individual to join our team as an Account Manager. As an Account Manager, you will play a crucial role in maintaining and nurturing relationships with our valued clients. You will be responsible for ensuring client satisfaction, promoting our products and services, and driving...
-
Inventory Management Specialist
3 weeks ago
CapeTown, South Africa Service Solutions Full timeLuxury Retailer Service Solutions is seeking a Retail Inventory Controller to manage stock operations in Waterfront. The ideal candidate will have: Strong knowledge of stock control principles and retail operations Proficient in PC software and applications Ability to follow company stock policies and procedures Excellent communication and teamwork skills
-
CapeTown, South Africa The Recruitment Council Full timeOur client's Transfer Agency Client Service team is committed to delivering exceptional client service to all investors in a timely and accurate manner. As the liaison between clients and the broader operational teams, the Client Service Consultant plays a pivotal role in the onboarding process for both individual and legal entity clients. Initially, this...
-
Field Sales Executive
5 days ago
CapeTown, South Africa Service Solutions Full timeJob TitleField Sales Executive - Gauteng TerritoryCompany OverviewService Solutions, a well-established national tracking company, seeks an experienced Field Sales Executive to join their team in Centurion.SalaryWe offer a competitive basic salary of R120,000 per annum, along with a lucrative commission package and benefits such as fuel and cell phone...
-
Branch Operations Manager
4 weeks ago
CapeTown, South Africa Service Solutions Full timeJob Summary:We are seeking a Branch Administrator who can also step into the role as a supervisor to two drivers at our satellite branch in George.This is not a senior role, but rather a junior position that will suit a candidate who is strong in admin, mature in thinking and has the ability to be groomed and developed in the transport industry.Main...
-
Financial Services Specialist
4 weeks ago
CapeTown, South Africa The Recruitment Council Full timeAbout the RoleThe Recruitment Council is seeking a highly skilled and dynamic Junior Financial Advisor to join our team. As a key member of our financial services team, you will play a pivotal role in supporting advisory partners with documentation and compliance requirements for both existing and new clients.Key ResponsibilitiesAssist advisory partners with...
-
Branch Operations Manager
1 month ago
CapeTown, South Africa Service Solutions Full timeService Solutions is seeking a Branch Operations Manager to oversee the daily activities of a satellite branch in George. The ideal candidate will have strong administrative skills, be mature in thinking, and have the ability to be groomed and developed in the transport industry.Main Responsibilities:Daily administrative tasks, including filing and...
-
Credit Risk Specialist
4 weeks ago
CapeTown, South Africa Career-seekers Recruitment Solutions Full timeJob Title: Credit Risk SpecialistJob Type: Full-timeIndustry: Financial ServicesJob Description:We are seeking a skilled Credit Risk Specialist to join our team. As a Credit Risk Specialist, you will be responsible for assessing the creditworthiness of clients and making recommendations for credit limits, terms, and conditions.Key Responsibilities:Reviewing...
-
Nail Artist Specialist
4 weeks ago
CapeTown, South Africa Prospect Staffing SA Full timeNail Artist Specialist OpportunityAt Prospect Staffing SA, we are seeking a skilled Nail Artist Specialist to join our team. As a key member of our nail services team, you will be responsible for delivering exceptional nail art and nail treatments to our clients. Key Responsibilities:Deliver high-quality nail art and nail treatments to clients.Provide...
-
Client Relationship Manager
4 weeks ago
CapeTown, South Africa The Recruitment Council Full timeClient Relationship Manager Job SummaryWe are seeking a skilled Client Relationship Manager to join our team at The Recruitment Council. This exciting role involves providing exceptional support and oversight in fund administration services, leveraging your knowledge and experience in retail client relationship management and fund administration processes to...
-
HR Director
1 month ago
CapeTown, South Africa Service Solutions Full timepService Solutions is seeking a seasoned HR Director to lead its human capital initiatives in Cape Town./ppThis role will suit a candidate with a strong background in premium / Luxury Retail and or FMCG, who can establish trust and credibility at all levels of the Company./ppbKey Responsibilities:/b/pulliDirect all aspects of the Human Resources function,...
-
Client Liaison Officer
4 weeks ago
CapeTown, South Africa West Coast Personnel Full timeWe are seeking a seasoned Client Liaison Officer to drive business growth and foster strong relationships across the Cape Town, West Coast, Helderberg, and Winelands regions for West Coast Personnel.Key Responsibilities:Client Engagement: Serve as the primary point of contact for clients, engaging through face-to-face meetings, email, and WhatsApp.Build and...