Client Relationship Manager
1 month ago
We are seeking a skilled Client Relationship Manager to join our team at The Recruitment Council. This exciting role involves providing exceptional support and oversight in fund administration services, leveraging your knowledge and experience in retail client relationship management and fund administration processes to enhance the overall client experience.
Key Responsibilities- Maintain and cultivate relationships with local and offshore advisors.
- Efficiently respond to external queries and assist the client service team with investigations and resolutions.
- Oversee the delivery of outsourced services to ensure that service levels and SLAs are consistently met.
- Act as the main point of contact for escalated issues and complaints.
- Facilitate and coordinate the client onboarding experience.
- Monitor and validate the complete process of investments and disinvestments.
- Prepare and distribute customized reports, working closely with data analysts and developers to enhance reporting quality.
- Foster good internal relationships across departments to ensure quality support and service delivery.
- Support the maintenance of client information in relevant systems, ensuring accuracy and currency.
- Identify and implement process enhancements to reduce risks and increase operational efficiencies.
- A minimum of 3 years in a related client relationship management or reporting role within Asset Management or financial services.
- Experience in Financial Services sectors, such as LISP, Collective Investment Schemes, and ETFs, is an advantage.
- Strong technical knowledge of the Financial Services industry, specifically in Asset Management.
- Familiarity with investment administration systems and regulatory legislation is essential.
- Relevant tertiary qualification (e.g., BCom in Accounting, Finance, or Investments).
- Proficient in Excel.
This position presents an exciting opportunity to join a vibrant work environment where the individual can build meaningful relationships and address diverse needs. The role allows for professional growth and the chance to enhance the client experience significantly.
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Client Relationship Manager | Tokai
2 months ago
CapeTown, South Africa The Recruitment Council Full timeJob Title: Client Relationship Manager Reporting Line: Operations ManagerLocation: Steenberg, TokaiBusiness Unit: Investment Management Purpose of the Role The Client Relationship Manager is responsible for providing exceptional support and oversight in fund administration services. This dynamic role requires a passion for client service and delivery....
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Client Relationship Manager | Steenberg
2 months ago
CapeTown, South Africa The Recruitment Council Full timeClient Relationship Manager Location: Steenberg | Reports to: CEO The Relationship Manager supports the Business Development team and the CEO , focusing on relationship management, service coordination, and executive support. The role involves managing communications across teams, resolving issues, coordinating meetings and travel, and assisting with...
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Client Account Manager
4 weeks ago
CapeTown, South Africa Service Solutions Full timeAccount Manager RoleAt Service Solutions, we are looking for a highly skilled Account Manager to play a crucial role in maintaining and nurturing relationships with our valued clients.Key Responsibilities:Oversee the smooth running of assigned accounts, including financial aspects and resolution of operational issues.Conduct regular client visits to...
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Sales and Customer Relationship Manager
2 days ago
CapeTown, South Africa West Coast Personnel Full timeJob DescriptionThe Internal Sales Representative will collaborate with the sales and distribution teams to grow and maintain customer relationships, meet sales targets, and ensure efficient service delivery with comprehensive support from the organization.Responsibilities:Engage with customers about orders and product requirements.Accurately capture and...
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Client Liaison Officer
2 months ago
CapeTown, South Africa West Coast Personnel Full timeWe are seeking an experienced and dynamic Client Liaison Officer to join our Conveyancing Department. This high-profile role requires a motivated professional with a proven track record in client relations, particularly within the legal or property sector. Afrikaans fluency is essential for effective communication with our clientele. You will be responsible...
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Client Liaison Officer
1 month ago
CapeTown, South Africa West Coast Personnel Full timeWe are seeking a seasoned Client Liaison Officer to drive business growth and foster strong relationships across the Cape Town, West Coast, Helderberg, and Winelands regions for West Coast Personnel.Key Responsibilities:Client Engagement: Serve as the primary point of contact for clients, engaging through face-to-face meetings, email, and WhatsApp.Build and...
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Client Experience Manager
2 weeks ago
CapeTown, South Africa AFRIZAN Full timeAre you passionate about creating seamless experiences and ensuring compliance in complex processes? We are looking for a Client Experience Manager to oversee the technical and operational aspects of Section 37C death claims. This pivotal role ensures processes are efficient, stakeholder interactions are positive, and all legislative requirements are met. ...
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JNR Account Manager
3 months ago
CapeTown, South Africa ES Recruitment Full timeIntroduction To support and work alongside the Packaging Account Manager in the efficient management of the packaging accounts, ensuring the accurate and timely delivery and execution of all roll our packaging artwork across the brands, designated from brief to in-store execution. Job description To plan all resources needed and manage the creative...
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Client Onboarding Specialist
2 months ago
CapeTown, South Africa The Recruitment Council Full timeJob SummaryThe Client Service Consultant plays a pivotal role in the onboarding process for both individual and legal entity clients. This role involves managing the client onboarding process, ensuring accurate account creation, and maintaining proactive communication with clients to obtain outstanding documentation.Key ResponsibilitiesManage the client...
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Client Service Specialist
1 month ago
CapeTown, South Africa The Recruitment Council Full timeJob Title: Client Service SpecialistAs a Client Service Specialist, you will play a pivotal role in ensuring a seamless onboarding experience for clients, acting as a vital link between clients and the operational teams. Your primary responsibility will be to deliver exceptional service throughout the onboarding process for both individual and legal entities...
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Client Service Specialist
2 months ago
CapeTown, South Africa The Recruitment Council Full timeJob Title: Client Service ConsultantAs a key member of our team, you will play a vital role in ensuring a seamless onboarding experience for clients. Your primary responsibility will be to deliver exceptional service throughout the onboarding process, acting as a liaison between clients and operational teams.Key Responsibilities:Lead the client onboarding...
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CapeTown, South Africa CK Africa Talent Full timeJob OverviewWe are seeking a dynamic Sales Representative to join our team at CK Africa Talent, an engineering company based in Parow Industria. The ideal candidate will have a strong passion for building customer relationships and driving revenue growth.Job DescriptionThe Internal Sales Representative will be responsible for meeting or exceeding sales...
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Client Service Consultant | Westlake
2 months ago
CapeTown, South Africa The Recruitment Council Full timeJob Title: Client Service Consultant Reporting Line: Team Leader OnboardingLocation: Westlake, Cape Town Purpose of the Role As a Client Onboarding Champion, you will play a pivotal role in ensuring a seamless onboarding experience for clients, acting as a vital link between clients and the operational teams. Your primary responsibility will be to...
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Senior Receptionist and Client Liaison
1 week ago
CapeTown, South Africa West Coast Personnel Full timeJob Description:We are seeking a highly skilled and motivated Senior Receptionist and Client Liaison to join our team at West Coast Personnel. This role requires exceptional communication skills in both written and verbal English, as well as the ability to provide excellent customer service to clients.The ideal candidate will possess a friendly and...
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Client Service Specialist
1 month ago
CapeTown, South Africa The Recruitment Council Full timeClient Service Consultant: OnboardingAt The Recruitment Council, we are seeking a highly skilled Client Service Consultant to play a pivotal role in the onboarding process for our clients. This role requires a strong understanding of client onboarding processes and a methodical approach to ensuring accurate account creation.Key Responsibilities:Manage the...
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KYC Client Onboarding Specialist | Tokai
2 months ago
CapeTown, South Africa The Recruitment Council Full timeKYC Client Onboarding Specialist Location : Steenberg, TokaiReporting Line : Operations Manager Overview The KYC Client Onboarding Specialist plays a critical role within the Middle Office / Investment Operations team. This position is responsible for overseeing the end-to-end onboarding process of new clients, focusing on the management of client data...
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Business Development Manager
1 month ago
CapeTown, South Africa The Recruiters Full timeNew Business Development ManagerOur client, a leading corporate and trust service provider, is seeking an experienced and self-motivated Business Development Manager to be based in their Cape Town office. The ideal candidate will have a strong focus on building and maintaining client relationships, growing existing accounts, and collaborating with senior...
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Market Development Manager
1 month ago
CapeTown, South Africa The Recruitment Council Full timeJob Title: Retail Business Development ManagerThe Recruitment Council seeks a skilled Retail Business Development Manager to drive growth of the company's retail investment portfolio in the Western Cape. This individual will be responsible for developing strategic relationships within the retail investment market, including Independent Financial Advisors,...
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Client Service Consultant: Onboarding | Cape Town
2 months ago
CapeTown, South Africa The Recruitment Council Full timeOur client's Transfer Agency Client Service team is committed to delivering exceptional client service to all investors in a timely and accurate manner. As the liaison between clients and the broader operational teams, the Client Service Consultant plays a pivotal role in the onboarding process for both individual and legal entity clients. Initially, this...
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Digital Marketing Manager
1 month ago
CapeTown, South Africa Esteem Recruitment Full timeRole OverviewWe are seeking a highly skilled Digital Marketing Manager to join our Esteem Recruitment team. This role will focus on managing client campaigns, developing strong relationships with our clients, and creating effective digital marketing strategies.Key Responsibilities:Manage client campaigns, including campaign development and...