Dining Operations Manager
3 weeks ago
Job Title: Assistant Food & Beverage Manager
Company: BGA Recruitment
Description:
The successful candidate will be responsible for supporting the Food and Beverage Manager in managing all Food & Beverage outlets. This includes managing staff performance and service levels in all department areas, as well as ensuring efficient and effective staffing of the department.
Responsibilities:
- Assumes responsibility as "Duty Manager" for the Club whilst on duty.
- Manages all food cost, beverage cost and operating equipment, then investigates variances.
- Implements staff development and training initiatives to improve service levels and staff morale.
- Visible and attentive to members and guests by doing walking abouts, assessing service levels and checking staff performance.
- Holds regular meetings with various managers and supervisors to resolve department challenges, to maintain or improve the service levels to members and guests.
- Conducts staff performance appraisals as and when required.
- Implements corrective action for staff in consultation with management.
- Manages proper accounting records and reconciles the point-of-sale systems and member revenues.
- Prepares payroll submissions to be reviewed and signed off by Food & Beverage Manager or Club Manager.
- Addresses member and guest complaints whilst on duty, then advises the Food & Beverage and Club Managers about appropriate corrective actions taken.
- Carries out all objectives, duties, and tasks as per the job description and assigned by management.
Requirements:
The ideal candidate will have:
- Independent thinking with strong leadership and mentoring abilities.
- Strong communication skills (written and verbal).
- Driven, interpersonal skills ability to build relationships.
- Responsible and trustworthy.
- Computer literate in Microsoft office, Jonas and Jarrison.
- Budgeting and forecasting skills will be an advantage.
- Available to work shifts and flexible hours.
Education and Experience:
The candidate should have:
- Previous experience in a Club environment (an advantage).
- 4 years' experience in a similar role.
- 3 years' Managerial experience.
Qualification:
Minimum Matric/ Grade 12 Certificate
Tertiary qualification in Hospitality Management and Food and Beverage environment. (preferred)
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