Dining Operations Manager

3 weeks ago


Johannesburg, Gauteng, South Africa BGA Recruitment Full time
Career Opportunity:

Job Title: Assistant Food & Beverage Manager

Company: BGA Recruitment

Description:

The successful candidate will be responsible for supporting the Food and Beverage Manager in managing all Food & Beverage outlets. This includes managing staff performance and service levels in all department areas, as well as ensuring efficient and effective staffing of the department.

Responsibilities:

  1. Assumes responsibility as "Duty Manager" for the Club whilst on duty.
  2. Manages all food cost, beverage cost and operating equipment, then investigates variances.
  3. Implements staff development and training initiatives to improve service levels and staff morale.
  4. Visible and attentive to members and guests by doing walking abouts, assessing service levels and checking staff performance.
  5. Holds regular meetings with various managers and supervisors to resolve department challenges, to maintain or improve the service levels to members and guests.
  6. Conducts staff performance appraisals as and when required.
  7. Implements corrective action for staff in consultation with management.
  8. Manages proper accounting records and reconciles the point-of-sale systems and member revenues.
  9. Prepares payroll submissions to be reviewed and signed off by Food & Beverage Manager or Club Manager.
  10. Addresses member and guest complaints whilst on duty, then advises the Food & Beverage and Club Managers about appropriate corrective actions taken.
  11. Carries out all objectives, duties, and tasks as per the job description and assigned by management.

Requirements:

The ideal candidate will have:

  • Independent thinking with strong leadership and mentoring abilities.
  • Strong communication skills (written and verbal).
  • Driven, interpersonal skills ability to build relationships.
  • Responsible and trustworthy.
  • Computer literate in Microsoft office, Jonas and Jarrison.
  • Budgeting and forecasting skills will be an advantage.
  • Available to work shifts and flexible hours.

Education and Experience:

The candidate should have:

  • Previous experience in a Club environment (an advantage).
  • 4 years' experience in a similar role.
  • 3 years' Managerial experience.

Qualification:

Minimum Matric/ Grade 12 Certificate

Tertiary qualification in Hospitality Management and Food and Beverage environment. (preferred)



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