BPO Sales Trainer
2 weeks ago
We are seeking a highly skilled BPO Sales Trainer to join our team at CallForce. As a BPO Sales Trainer, you will be responsible for delivering training programs that improve the sales performance of our agents.
Key Responsibilities:
- Develop and deliver training programs that meet the needs of our clients and agents
- Conduct training needs assessments and identify areas for improvement
- Collaborate with the operations team to ensure seamless transitions of agents from training to incubation
- Coach agents on observed knowledge and skill gaps
- Monitor and report on training effectiveness and make recommendations for improvement
- Stay up-to-date with industry trends and best practices in sales training
Requirements:
- Minimum 1 year of experience as a Learning and Development Sales Trainer
- Experience in the BPO sector, preferably in telecommunications
- Experience in outbound sales and sales training
What We Offer:
- A dynamic and supportive work environment
- Opportunities for career growth and development
- A competitive salary and benefits package
How to Apply:
If you are a motivated and experienced sales trainer looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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