BPO Sales Trainer

2 weeks ago


Johannesburg, Gauteng, South Africa CallForce Full time
BPO Sales Trainer Job Description

We are seeking a highly skilled BPO Sales Trainer to join our team at CallForce. As a BPO Sales Trainer, you will be responsible for delivering training programs that improve the sales performance of our agents.

Key Responsibilities:

  • Develop and deliver training programs that meet the needs of our clients and agents
  • Conduct training needs assessments and identify areas for improvement
  • Collaborate with the operations team to ensure seamless transitions of agents from training to incubation
  • Coach agents on observed knowledge and skill gaps
  • Monitor and report on training effectiveness and make recommendations for improvement
  • Stay up-to-date with industry trends and best practices in sales training

Requirements:

  • Minimum 1 year of experience as a Learning and Development Sales Trainer
  • Experience in the BPO sector, preferably in telecommunications
  • Experience in outbound sales and sales training

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package

How to Apply:

If you are a motivated and experienced sales trainer looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].


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