German Speaking Customer Service and Sales Representative

1 week ago

Cape Town, Western Cape, South Africa Black Pen Recruitment Full time
{"title": "Customer Service and Sales Representative", "subtitle": "Join our team as a German Speaking Customer Service and Sales Representative", "content": "

At Black Pen Recruitment, we are seeking a highly skilled and multilingual Customer Service and Sales Representative to join our team. As a German Speaking Customer Service and Sales Representative, you will be responsible for providing exceptional customer service and sales support to our clients in a fast-paced and dynamic environment.

Key Responsibilities:

  • Provide customer service and sales support to clients in German and English languages
  • Work on airline reservations systems and handle voice calls in English and German
  • Assist passengers with pre and post-flight departure travel-related queries
  • Meet specific key performance indicators and client service levels

Requirements:

  • Native level fluency in German language: Verbal & Written
  • Located in South Africa
  • Permanent residence permit/South African ID holders only
  • Flexibility to work shifts
  • Fibre internet connection or fixed stable ADSL line required at own cost
  • UPS Solution required during load shedding

What We Offer:

  • Fully paid product and systems training
  • 4 weeks of fully paid training
  • Probation period: 4 months

"}

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