Restaurant Management Leader

3 weeks ago


Edenvale, Gauteng, South Africa Cre8work Full time

Overview of the Role

We are seeking an experienced Takeaway Manager to manage our daily operations, ensure customer satisfaction, and drive business growth. If you have a passion for the food industry and strong leadership abilities, we encourage you to apply.

Main Responsibilities:

  • Takeaway Service Management: Oversee all aspects of the takeaway service, including food preparation, customer service, and order management.
  • Team Leadership: Lead, train, and supervise takeaway staff, ensuring high standards of performance and customer care.
  • Inventory Control: Manage inventory, including ordering supplies, monitoring stock levels, and minimizing waste.
  • Regulatory Compliance: Ensure compliance with health and safety regulations and company policies.
  • Customer Support: Handle customer inquiries, complaints, and feedback, maintaining a positive and professional attitude.
  • Sales Promotion: Develop and implement strategies to increase sales and promote the takeaway service.
  • Staff Scheduling: Manage staff schedules, ensuring adequate coverage during peak times.
  • Financial Oversight: Monitor financial performance, including budgeting, cost control, and sales reporting.

Requirements:

  • Experience: Proven experience as a Takeaway Manager or in a similar role within the food service industry.
  • Leadership Skills: Strong leadership and team management skills.
  • Customer Service: Excellent customer service and communication skills.
  • Problem-Solving Ability: Ability to work under pressure in a fast-paced environment.
  • Organizational Skills: Strong organizational and problem-solving abilities.
  • Knowledge and Compliance: Knowledge of health and safety regulations in the food industry.
  • Flexibility: Flexibility to work evenings, weekends, and holidays as required.

Compensation: The annual salary for this position is approximately $65,000 - $85,000 based on industry standards and location.



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