Food Service Operations Manager

2 days ago


Edenvale, Gauteng, South Africa Cre8work Full time

About Cre8work

We are a dynamic food service provider seeking an experienced leader to oversee our takeaway operations.

Job Summary

The successful candidate will be responsible for managing daily activities, ensuring customer satisfaction, and driving business growth. If you have a passion for the food industry and strong leadership abilities, we encourage you to apply.

Main Responsibilities:

  • Operational Excellence: Oversee all aspects of the takeaway service, including food preparation, customer service, and order management.
  • Leadership Development: Lead, train, and supervise takeaway staff, ensuring high standards of performance and customer care.
  • Inventory Management: Manage inventory, including ordering supplies, monitoring stock levels, and minimizing waste.
  • Compliance and Safety: Ensure compliance with health and safety regulations and company policies.
  • Customer Engagement: Handle customer inquiries, complaints, and feedback, maintaining a positive and professional attitude.
  • Sales Growth: Develop and implement strategies to increase sales and promote the takeaway service.
  • Staff Scheduling: Manage staff schedules, ensuring adequate coverage during peak times.
  • Financial Performance: Monitor financial performance, including budgeting, cost control, and sales reporting.

Qualifications:

  • Proven Experience: Proven experience as a Takeaway Manager or in a similar role within the food service industry.
  • Leadership Skills: Strong leadership and team management skills.
  • Customer Focus: Excellent customer service and communication skills.
  • Problem-Solving Ability: Ability to work under pressure in a fast-paced environment.
  • Organizational Skills: Strong organizational and problem-solving abilities.
  • Knowledge and Compliance: Knowledge of health and safety regulations in the food industry.
  • Flexibility: Flexibility to work evenings, weekends, and holidays as required.

Estimated Salary: The annual salary for this position is approximately $60,000 - $80,000 based on industry standards and location.



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