Service Desk Incident Manager

Service Desk Engineer OpportunityHire Resolve is seeking a skilled Service Desk Engineer to join our client's dynamic team, a leading specialist in ICT solutions. Our client excels in designing, supporting, and managing robust IT infrastructures that drive business success.Key ResponsibilitiesProvide high-quality service assurance to corporate clients within...

Service Desk Engineer OpportunityHire Resolve is seeking a skilled Service Desk Engineer to join our client's dynamic team. Our client excels in delivering top-tier IT support and solutions to a diverse range of clients.Key ResponsibilitiesProvide high-quality service assurance to corporate clients within the Customer Services Operations Centre.Support all...

Service Desk Engineer OpportunityHire Resolve is seeking a skilled Service Desk Engineer to join our client's dynamic team. Our client excels in delivering top-tier IT support and solutions to a diverse range of clients.Key ResponsibilitiesProvide high-quality service assurance to corporate clients within the Customer Services Operations Centre.Support all...

About the Company:Kapsch TrafficCom South Africa (Kapsch SA) is a global leader in intelligent transportation systems (ITS) and traffic management solutions. The company specializes in delivering advanced technologies and services that improve road safety, reduce congestion, and optimize traffic flow. With a strong presence in South Africa, Kapsch SA...

Job SummaryWe are seeking a highly skilled and experienced Service Desk Manager to lead our IT Service Desk team. The successful candidate will be responsible for delivering exceptional customer service, managing service desk operations, and ensuring that our IT services meet the highest standards.Key ResponsibilitiesManage and coordinate the service desk...

Key Responsibilities:Manage incident resolution processes to achieve Service Level Agreements.Coordinate with internal and external teams to resolve technical issues.Ensure effective communication with customers and stakeholders.Monitor and update incident status to ensure timely resolution.Escalate incidents to IT management or external 3rd Party Management...

Job Title: Incident Coordinator/Service Desk AgentJob Summary:We are seeking a highly skilled and experienced Incident Coordinator/Service Desk Agent to join our team at Datacentrix. The successful candidate will be responsible for managing incidents and requests to achieve Service Level Agreements, ensuring positive customer satisfaction, and driving...

Job SummaryHire Resolve is seeking a highly skilled Service Desk Engineer to join our team. As a Service Desk Engineer, you will be responsible for providing high-level, quality service assurance to corporate clients within the Customer Services Operations Centre.Key ResponsibilitiesProvide technical support for all aspects of Converged Network...

Job SummaryWe are seeking a highly skilled and experienced Service Desk Agent to join our team at Datacentrix. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesManage and resolve technical incidents and requests in a timely and efficient...

Hire Resolve is seeking a skilled Service Desk Engineer to join their esteemed client, a leading ICT solutions provider. This role offers a unique opportunity to contribute to the delivery of top-tier IT support and solutions to a diverse range of clients.As a Service Desk Engineer, you will provide high-level service assurance to corporate clients,...

Job Title: Service Desk EngineerHire Resolve is seeking a skilled Service Desk Engineer to support our client's ICT solutions. The ideal candidate will provide high-level service assurance to corporate clients and support technical aspects of Converged Network infrastructure.Key Responsibilities:Provide quality service assurance to corporate clients within...

About the RoleKapsch TrafficCom South Africa is a leading provider of intelligent transportation systems and traffic management solutions. As a Service Desk Team Lead, you will play a critical role in ensuring the smooth operation of our IT services.Key ResponsibilitiesLead and manage the service desk team to provide efficient support and service...

Hire Resolve is seeking a skilled Service Desk Engineer to support our client, a leading ICT solutions provider. Our client excels in designing, supporting, and managing robust IT infrastructures that drive business success. This role offers a unique opportunity to join a dynamic team dedicated to delivering top-tier IT support and solutions to a diverse...

About the Role:Carlysle Human Capital is seeking a skilled Incident Management Specialist to join our team. As an Incident Management Specialist, you will be responsible for managing incidents and ensuring timely resolution within agreed SLA and KPI frameworks. This role requires a strong understanding of ITIL processes and incident/problem management.About...

About the Company:Kapsch TrafficCom South Africa is a pioneering company in intelligent transportation systems and traffic management solutions. The organization specializes in delivering cutting-edge technologies and services that enhance road safety, reduce congestion, and optimize traffic flow.The company has a strong presence in South Africa, providing...

About the Company:Kapsch TrafficCom South Africa is a global leader in intelligent transportation systems and traffic management solutions. With a strong presence in South Africa, the company specializes in delivering advanced technologies and services that improve road safety, reduce congestion, and optimize traffic flow.About the End Client:The South...

Job DescriptionResponsibilities:Ensure effective ordering and tracking of parts to meet customer needs.Manage Engineer scheduling processes to optimize resource allocation.Develop and maintain knowledge of parts shipping procedures and systems to improve efficiency.Contribute to positive customer satisfaction by ensuring timely resolution of incidents and...

**Front Desk Receptionist Opportunity**We are seeking a proactive and friendly receptionist to manage front desk operations and deliver outstanding customer service.**Responsibilities:**Greet customers and manage incoming inquiriesSchedule appointments and manage the calendarProcess payments and maintain customer recordsCoordinate with technicians to relay...

Job DescriptionWe are seeking a proactive and friendly receptionist to manage front desk operations and deliver outstanding customer service. This role is crucial in ensuring smooth communication between customers and technicians.Key Responsibilities:Greet customers and manage incoming inquiriesSchedule appointments and manage the calendarProcess payments...

Job Title: Front Desk ReceptionistWe are seeking a highly organized and experienced Receptionist to manage our front desk and oversee the supervision of employees. This role requires excellent communication skills, multitasking abilities, and prior experience in a receptionist role, as well as some supervisory experience.Key Responsibilities:Greet and assist...