Service Desk Specialist
2 months ago
We are seeking a highly skilled and experienced Service Desk Agent to join our team at Datacentrix. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities- Manage and resolve technical incidents and requests in a timely and efficient manner.
- Communicate effectively with customers and internal stakeholders to ensure seamless issue resolution.
- Collaborate with cross-functional teams to drive resolution and ensure customer satisfaction.
- Develop and maintain a thorough understanding of our products and services to provide accurate and informed support.
- Stay up-to-date with industry trends and best practices to continuously improve support processes and procedures.
- Proven experience in a service desk or technical support role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong problem-solving and analytical skills.
- Knowledge of IT service management principles and practices.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional support, we encourage you to apply for this exciting opportunity.
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Service Desk Engineer
1 month ago
Midrand, Gauteng, South Africa Hire Resolve Full timeService Desk Engineer OpportunityHire Resolve is seeking a skilled Service Desk Engineer to join our client's dynamic team, a leading specialist in ICT solutions. Our client excels in designing, supporting, and managing robust IT infrastructures that drive business success.Key ResponsibilitiesProvide high-quality service assurance to corporate clients within...
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Service Desk Manager
4 weeks ago
Midrand, Gauteng, South Africa BCXP Full timeJob SummaryWe are seeking a highly skilled and experienced Service Desk Manager to lead our IT Service Desk team. The successful candidate will be responsible for delivering exceptional customer service, managing service desk operations, and ensuring that our IT services meet the highest standards.Key ResponsibilitiesManage and coordinate the service desk...
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Service Desk Team Lead
3 weeks ago
Midrand, Gauteng, South Africa Carlysle Human Capital Full timeAbout the RoleKapsch TrafficCom South Africa is a leading provider of intelligent transportation systems and traffic management solutions. As a Service Desk Team Lead, you will play a critical role in ensuring the smooth operation of our IT services.Key ResponsibilitiesLead and manage the service desk team to provide efficient support and service...
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Service Desk Engineer
1 month ago
Midrand, Gauteng, South Africa Hire Resolve Full timeService Desk Engineer OpportunityHire Resolve is seeking a skilled Service Desk Engineer to join our client's dynamic team. Our client excels in delivering top-tier IT support and solutions to a diverse range of clients.Key ResponsibilitiesProvide high-quality service assurance to corporate clients within the Customer Services Operations Centre.Support all...
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Service Desk Engineer
1 month ago
Midrand, Gauteng, South Africa Hire Resolve Full timeService Desk Engineer OpportunityHire Resolve is seeking a skilled Service Desk Engineer to join our client's dynamic team. Our client excels in delivering top-tier IT support and solutions to a diverse range of clients.Key ResponsibilitiesProvide high-quality service assurance to corporate clients within the Customer Services Operations Centre.Support all...
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Senior IT Service Desk Manager
2 weeks ago
Midrand, Gauteng, South Africa Carlysle Human Capital Full timeAbout the Company:Kapsch TrafficCom South Africa (Kapsch SA) is a global leader in intelligent transportation systems (ITS) and traffic management solutions. The company specializes in delivering advanced technologies and services that improve road safety, reduce congestion, and optimize traffic flow. With a strong presence in South Africa, Kapsch SA...
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Service Desk Incident Manager
2 weeks ago
Midrand, Gauteng, South Africa Datacentrix Full timeService Desk Incident ManagerAt Datacentrix, we're seeking a skilled Service Desk Incident Manager to join our team. As a key member of our Service Desk, you'll be responsible for managing and coordinating incidents to ensure that they're resolved within agreed-upon Service Level Agreements (SLAs).Key Responsibilities:Manage and coordinate incidents from...
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Service Desk Engineer
2 months ago
Midrand, Gauteng, South Africa Hire Resolve Full timeJob SummaryHire Resolve is seeking a highly skilled Service Desk Engineer to join our team. As a Service Desk Engineer, you will be responsible for providing high-level, quality service assurance to corporate clients within the Customer Services Operations Centre.Key ResponsibilitiesProvide technical support for all aspects of Converged Network...
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Service Desk Engineer
2 weeks ago
Midrand, Gauteng, South Africa Hire Resolve Full timeHire Resolve is seeking a skilled Service Desk Engineer to join their esteemed client, a leading ICT solutions provider. This role offers a unique opportunity to contribute to the delivery of top-tier IT support and solutions to a diverse range of clients.As a Service Desk Engineer, you will provide high-level service assurance to corporate clients,...
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Service Desk Team Lead
2 weeks ago
Midrand, Gauteng, South Africa Carlysle Human Capital Full timeAbout the Company:Kapsch TrafficCom South Africa is a pioneering company in intelligent transportation systems and traffic management solutions. The organization specializes in delivering cutting-edge technologies and services that enhance road safety, reduce congestion, and optimize traffic flow.The company has a strong presence in South Africa, providing...
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Service Desk Engineer
4 weeks ago
Midrand, Gauteng, South Africa Hire Resolve Full timeHire Resolve is seeking a skilled Service Desk Engineer to support our client, a leading ICT solutions provider. Our client excels in designing, supporting, and managing robust IT infrastructures that drive business success. This role offers a unique opportunity to join a dynamic team dedicated to delivering top-tier IT support and solutions to a diverse...
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Service Desk Engineer
2 months ago
Midrand, Gauteng, South Africa Hire Resolve Full timeJob Title: Service Desk EngineerHire Resolve is seeking a skilled Service Desk Engineer to support our client's ICT solutions. The ideal candidate will provide high-level service assurance to corporate clients and support technical aspects of Converged Network infrastructure.Key Responsibilities:Provide quality service assurance to corporate clients within...
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Front Desk Coordinator
1 week ago
Midrand, Gauteng, South Africa Autorecruit Full time**Front Desk Receptionist Opportunity**We are seeking a proactive and friendly receptionist to manage front desk operations and deliver outstanding customer service.**Responsibilities:**Greet customers and manage incoming inquiriesSchedule appointments and manage the calendarProcess payments and maintain customer recordsCoordinate with technicians to relay...
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Front Desk Coordinator
1 month ago
Midrand, Gauteng, South Africa Autorecruit Full timeJob DescriptionWe are seeking a proactive and friendly receptionist to manage front desk operations and deliver outstanding customer service. This role is crucial in ensuring smooth communication between customers and technicians.Key Responsibilities:Greet customers and manage incoming inquiriesSchedule appointments and manage the calendarProcess payments...
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Front Desk Coordinator
1 month ago
Midrand, Gauteng, South Africa Autorecruit Full timeJob Title: ReceptionistWe are seeking a highly skilled and organized receptionist to manage front desk operations and deliver exceptional customer service. This role is crucial in ensuring seamless communication between customers and technicians.Key Responsibilities:Greet customers and manage incoming inquiries in a professional and courteous manner.Schedule...
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Front Desk Coordinator
4 weeks ago
Midrand, Gauteng, South Africa Autorecruit Full timeJob Title: ReceptionistWe are seeking a highly organized and detail-oriented receptionist to manage front desk operations and deliver exceptional customer service. This role is crucial in ensuring seamless communication between customers and technicians.Key Responsibilities:Greet customers and manage incoming inquiries in a professional and courteous...
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Front Desk Coordinator
2 weeks ago
Midrand, Gauteng, South Africa Autorecruit Full timeAbout the Role:We are seeking a proactive and friendly receptionist to manage front desk operations and deliver outstanding customer service. This role is crucial in ensuring smooth communication between customers and technicians.Key Responsibilities:Greet customers and manage incoming inquiriesSchedule appointments and manage the calendarProcess payments...
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Front Desk Coordinator
1 month ago
Midrand, Gauteng, South Africa Autorecruit Full timeJob Title: ReceptionistWe are seeking a highly skilled and organized receptionist to manage front desk operations and deliver exceptional customer service. This role is crucial in ensuring seamless communication between customers and technicians.Key Responsibilities:Greet and Assist Customers: Provide a warm and welcoming experience for customers, addressing...
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Service Delivery Specialist
7 days ago
Midrand, Gauteng, South Africa TRADE UP-FRONT 188 Full timeWe are looking for a Service Delivery Specialist to fill a 6-7 month contract position at our Midrand branch. The candidate will be responsible for managing the service department for a period of 4 months while the current Service Controller is on maternity leave.
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HVAC Field Service Specialist
3 weeks ago
Midrand, Gauteng, South Africa Execustaff Recruiting Services Full timeJob SummaryWe are seeking a highly skilled HVAC Field Service Specialist to join our team at Execustaff Recruiting Services. As an HVAC Field Service Specialist, you will be responsible for providing technical support and services to our customers in the field.Key ResponsibilitiesProvide technical support and services to customers in the field, including...