Service Desk Engineer
7 days ago
Hire Resolve is seeking a skilled Service Desk Engineer to join their esteemed client, a leading ICT solutions provider. This role offers a unique opportunity to contribute to the delivery of top-tier IT support and solutions to a diverse range of clients.
As a Service Desk Engineer, you will provide high-level service assurance to corporate clients, supporting all technical aspects of Converged Network infrastructure. You will report incidents, maintain timely communication with clients, and manage fault incidents in ITSM.
Key responsibilities include:
- Providing quality service assurance to corporate clients
- Supporting technical aspects of Converged Network infrastructure
- Reporting incidents and maintaining timely communication with clients
- Managing fault incidents in ITSM
- Collaborating across organizational levels for effective operations and incident resolution
Requirements include:
- Emphasizing first call resolution
- Performing daily system health checks
- Learning and understanding software used by the organization
- Taking ownership of issues from start to finish
- Regularly updating and addressing customer queries
Benefits include a negotiable salary and the opportunity to work with a dynamic team dedicated to delivering innovative IT services.
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Service Desk Engineer
1 month ago
Midrand, Gauteng, South Africa Hire Resolve Full timeService Desk Engineer OpportunityHire Resolve is seeking a skilled Service Desk Engineer to join our client's dynamic team. Our client excels in delivering top-tier IT support and solutions to a diverse range of clients.Key ResponsibilitiesProvide high-quality service assurance to corporate clients within the Customer Services Operations Centre.Support all...
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Service Desk Engineer
1 month ago
Midrand, Gauteng, South Africa Hire Resolve Full timeService Desk Engineer OpportunityHire Resolve is seeking a skilled Service Desk Engineer to join our client's dynamic team. Our client excels in delivering top-tier IT support and solutions to a diverse range of clients.Key ResponsibilitiesProvide high-quality service assurance to corporate clients within the Customer Services Operations Centre.Support all...
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Service Desk Engineer
1 month ago
Midrand, Gauteng, South Africa Hire Resolve Full timeService Desk Engineer OpportunityHire Resolve is seeking a skilled Service Desk Engineer to join our client's dynamic team, a leading specialist in ICT solutions. Our client excels in designing, supporting, and managing robust IT infrastructures that drive business success.Key ResponsibilitiesProvide high-quality service assurance to corporate clients within...
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Service Desk Engineer
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Service Desk Engineer
2 months ago
Midrand, Gauteng, South Africa Hire Resolve Full timeJob Title: Service Desk EngineerHire Resolve is seeking a skilled Service Desk Engineer to support our client's ICT solutions. The ideal candidate will provide high-level service assurance to corporate clients and support technical aspects of Converged Network infrastructure.Key Responsibilities:Provide quality service assurance to corporate clients within...
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