Service Desk Engineer

7 days ago


Midrand, Gauteng, South Africa Hire Resolve Full time

Hire Resolve is seeking a skilled Service Desk Engineer to join their esteemed client, a leading ICT solutions provider. This role offers a unique opportunity to contribute to the delivery of top-tier IT support and solutions to a diverse range of clients.

As a Service Desk Engineer, you will provide high-level service assurance to corporate clients, supporting all technical aspects of Converged Network infrastructure. You will report incidents, maintain timely communication with clients, and manage fault incidents in ITSM.

Key responsibilities include:

  • Providing quality service assurance to corporate clients
  • Supporting technical aspects of Converged Network infrastructure
  • Reporting incidents and maintaining timely communication with clients
  • Managing fault incidents in ITSM
  • Collaborating across organizational levels for effective operations and incident resolution

Requirements include:

  • Emphasizing first call resolution
  • Performing daily system health checks
  • Learning and understanding software used by the organization
  • Taking ownership of issues from start to finish
  • Regularly updating and addressing customer queries

Benefits include a negotiable salary and the opportunity to work with a dynamic team dedicated to delivering innovative IT services.


  • Service Desk Engineer

    1 month ago


    Midrand, Gauteng, South Africa Hire Resolve Full time

    Service Desk Engineer OpportunityHire Resolve is seeking a skilled Service Desk Engineer to join our client's dynamic team. Our client excels in delivering top-tier IT support and solutions to a diverse range of clients.Key ResponsibilitiesProvide high-quality service assurance to corporate clients within the Customer Services Operations Centre.Support all...

  • Service Desk Engineer

    1 month ago


    Midrand, Gauteng, South Africa Hire Resolve Full time

    Service Desk Engineer OpportunityHire Resolve is seeking a skilled Service Desk Engineer to join our client's dynamic team. Our client excels in delivering top-tier IT support and solutions to a diverse range of clients.Key ResponsibilitiesProvide high-quality service assurance to corporate clients within the Customer Services Operations Centre.Support all...

  • Service Desk Engineer

    1 month ago


    Midrand, Gauteng, South Africa Hire Resolve Full time

    Service Desk Engineer OpportunityHire Resolve is seeking a skilled Service Desk Engineer to join our client's dynamic team, a leading specialist in ICT solutions. Our client excels in designing, supporting, and managing robust IT infrastructures that drive business success.Key ResponsibilitiesProvide high-quality service assurance to corporate clients within...

  • Service Desk Manager

    4 weeks ago


    Midrand, Gauteng, South Africa BCXP Full time

    Job SummaryWe are seeking a highly skilled and experienced Service Desk Manager to lead our IT Service Desk team. The successful candidate will be responsible for delivering exceptional customer service, managing service desk operations, and ensuring that our IT services meet the highest standards.Key ResponsibilitiesManage and coordinate the service desk...

  • Service Desk Engineer

    2 months ago


    Midrand, Gauteng, South Africa Hire Resolve Full time

    Job SummaryHire Resolve is seeking a highly skilled Service Desk Engineer to join our team. As a Service Desk Engineer, you will be responsible for providing high-level, quality service assurance to corporate clients within the Customer Services Operations Centre.Key ResponsibilitiesProvide technical support for all aspects of Converged Network...

  • Service Desk Engineer

    2 months ago


    Midrand, Gauteng, South Africa Hire Resolve Full time

    Job Title: Service Desk EngineerHire Resolve is seeking a skilled Service Desk Engineer to support our client's ICT solutions. The ideal candidate will provide high-level service assurance to corporate clients and support technical aspects of Converged Network infrastructure.Key Responsibilities:Provide quality service assurance to corporate clients within...


  • Midrand, Gauteng, South Africa Datacentrix Full time

    Job SummaryWe are seeking a highly skilled and experienced Service Desk Agent to join our team at Datacentrix. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesManage and resolve technical incidents and requests in a timely and efficient...


  • Midrand, Gauteng, South Africa Carlysle Human Capital Full time

    About the Company:Kapsch TrafficCom South Africa (Kapsch SA) is a global leader in intelligent transportation systems (ITS) and traffic management solutions. The company specializes in delivering advanced technologies and services that improve road safety, reduce congestion, and optimize traffic flow. With a strong presence in South Africa, Kapsch SA...

  • Service Desk Engineer

    3 weeks ago


    Midrand, Gauteng, South Africa Hire Resolve Full time

    Hire Resolve is seeking a skilled Service Desk Engineer to support our client, a leading ICT solutions provider. Our client excels in designing, supporting, and managing robust IT infrastructures that drive business success. This role offers a unique opportunity to join a dynamic team dedicated to delivering top-tier IT support and solutions to a diverse...


  • Midrand, Gauteng, South Africa Datacentrix Full time

    Service Desk Incident ManagerAt Datacentrix, we're seeking a skilled Service Desk Incident Manager to join our team. As a key member of our Service Desk, you'll be responsible for managing and coordinating incidents to ensure that they're resolved within agreed-upon Service Level Agreements (SLAs).Key Responsibilities:Manage and coordinate incidents from...


  • Midrand, Gauteng, South Africa Carlysle Human Capital Full time

    About the RoleKapsch TrafficCom South Africa is a leading provider of intelligent transportation systems and traffic management solutions. As a Service Desk Team Lead, you will play a critical role in ensuring the smooth operation of our IT services.Key ResponsibilitiesLead and manage the service desk team to provide efficient support and service...


  • Midrand, Gauteng, South Africa Carlysle Human Capital Full time

    About the Company:Kapsch TrafficCom South Africa is a pioneering company in intelligent transportation systems and traffic management solutions. The organization specializes in delivering cutting-edge technologies and services that enhance road safety, reduce congestion, and optimize traffic flow.The company has a strong presence in South Africa, providing...


  • Midrand, Gauteng, South Africa Autorecruit Full time

    **Front Desk Receptionist Opportunity**We are seeking a proactive and friendly receptionist to manage front desk operations and deliver outstanding customer service.**Responsibilities:**Greet customers and manage incoming inquiriesSchedule appointments and manage the calendarProcess payments and maintain customer recordsCoordinate with technicians to relay...


  • Midrand, Gauteng, South Africa Autorecruit Full time

    Job DescriptionWe are seeking a proactive and friendly receptionist to manage front desk operations and deliver outstanding customer service. This role is crucial in ensuring smooth communication between customers and technicians.Key Responsibilities:Greet customers and manage incoming inquiriesSchedule appointments and manage the calendarProcess payments...


  • Midrand, Gauteng, South Africa Autorecruit Full time

    Job Title: ReceptionistWe are seeking a highly skilled and organized receptionist to manage front desk operations and deliver exceptional customer service. This role is crucial in ensuring seamless communication between customers and technicians.Key Responsibilities:Greet customers and manage incoming inquiries in a professional and courteous manner.Schedule...


  • Midrand, Gauteng, South Africa Autorecruit Full time

    Job Title: ReceptionistWe are seeking a highly organized and detail-oriented receptionist to manage front desk operations and deliver exceptional customer service. This role is crucial in ensuring seamless communication between customers and technicians.Key Responsibilities:Greet customers and manage incoming inquiries in a professional and courteous...


  • Midrand, Gauteng, South Africa Autorecruit Full time

    About the Role:We are seeking a proactive and friendly receptionist to manage front desk operations and deliver outstanding customer service. This role is crucial in ensuring smooth communication between customers and technicians.Key Responsibilities:Greet customers and manage incoming inquiriesSchedule appointments and manage the calendarProcess payments...


  • Midrand, Gauteng, South Africa Autorecruit Full time

    Job Title: ReceptionistWe are seeking a highly skilled and organized receptionist to manage front desk operations and deliver exceptional customer service. This role is crucial in ensuring seamless communication between customers and technicians.Key Responsibilities:Greet and Assist Customers: Provide a warm and welcoming experience for customers, addressing...


  • Midrand, Gauteng, South Africa Autorecruit Full time

    Job Title: ReceptionistWe are seeking a proactive and friendly receptionist to manage front desk operations and deliver outstanding customer service. This role is crucial in ensuring smooth communication between customers and technicians.Responsibilities:* Greet customers and manage incoming inquiries* Schedule appointments and manage the calendar* Process...


  • Midrand, Gauteng, South Africa Network Recruitment Full time

    Job Title: Wet Services Design Engineer Job Description: We are seeking a skilled Wet Services Design Engineer to join our team at Network Recruitment. As a Wet Services Design Engineer, you will be responsible for performing full plumbing and drainage designs in accordance with SANS 0252 and SANS 10400. Key Responsibilities:Design and develop full...