Customer Service Representative
14 hours ago
Company Description:
CHAPI DIRECT MARKETING is a company based in East London, Eastern Cape, South Africa. Located at 49A Balfour Rd Vincent East London, the company focuses on direct marketing solutions to drive sales and customer engagement.
Job Description:This is a full-time on-site role for a Sales Consultant at CHAPI DIRECT MARKETING in East London. The Sales Consultant will be responsible for sales consulting, ensuring customer satisfaction, effective communication, providing excellent customer service, and offering expert consulting services to clients.
Key Responsibilities:- Develop and maintain strong relationships with clients to understand their needs and preferences.
- Provide expert consulting services to clients to help them achieve their sales and marketing goals.
- Ensure customer satisfaction by responding promptly to customer inquiries and resolving any issues that may arise.
- Collaborate with the sales team to develop and implement sales strategies that drive revenue growth.
- Stay up-to-date with industry trends and best practices to ensure that clients receive the most effective and efficient services.
- Matric qualification.
- Excellent customer service and communication skills.
- Ability to build and maintain strong relationships with clients.
- Problem-solving and negotiation skills.
- Knowledge of marketing and sales techniques.
Training will be provided for the right candidate.
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