Customer Service Representative
2 months ago
Job Summary
E2E Staffing (PTY) LTD is seeking a highly skilled and experienced Customer Service Representative to join our team in East London. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.
Key Responsibilities
- Order Management: Coordinate the ordering of fuel products, ensuring timely and accurate delivery to our clients.
- Customer Communication: Proactively communicate with clients to prevent stock shortages, resolve queries, and provide updates on order status.
- Inventory Management: Monitor inventory levels, identify opportunities for optimization, and implement strategies to minimize stockouts and overstocking.
- Logistics Coordination: Collaborate with logistics teams to ensure efficient delivery of fuel products, maximizing vehicle utilization and minimizing transportation costs.
- Financial Management: Monitor credit limits, identify potential risks, and work with internal stakeholders to mitigate financial risks.
- Administrative Tasks: Perform general administrative duties, including data entry, report generation, and document management.
Requirements
- Education: Matric Certificate
- Qualifications: Certificate in Customer Service, Qualification in Supply Chain Management / Logistics advantageous
- Language Skills: Excellent command of English
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