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Customer Service Representative

1 month ago

East London, Eastern Cape, South Africa WM Full time
Customer Service Executive

We're seeking a talented Customer Service Executive to deliver exceptional customer experiences and drive customer satisfaction at WM.

Key Responsibilities
  • Provide top-notch customer support and resolve issues efficiently.
  • Help customers navigate new products and services, ensuring a seamless onboarding experience.
  • Offer personalized recommendations and guidance to customers, enhancing their overall experience.
  • Collaborate with the branch network to ensure consistent customer satisfaction.
  • Take ownership of customer issues, ensuring timely and effective resolution.
Essential Skills
  • Excellent communication and interpersonal skills, with a positive attitude.
  • Attention to detail and ability to handle documentation accurately.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Willingness to learn and grow with the company, demonstrating a thirst for knowledge and a drive for excellence.

As a Customer Service Executive at WM, you'll have the opportunity to develop your skills, work with a talented team, and make a real impact on customer satisfaction. If you're passionate about delivering exceptional customer experiences, we'd love to hear from you