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Retail Operations Manager

4 weeks ago


Johannesburg, Gauteng, South Africa HomeChoice Holdings Limited Full time
Job Title : Retail Operations Manager

A challenging opportunity has arisen for a seasoned Retail Operations Manager to join the dynamic team at HomeChoice Holdings Limited in Gauteng.

Salary: R700,000 - R900,000 per annum, depending on experience

About the Role

The ideal candidate will be responsible for overseeing the day-to-day operations of the homechoice Showroom Retail Space in Gauteng. This involves managing sales objectives, operational efficiencies, and ensuring all instore communication is communicated accurately throughout the showroom.

Main Responsibilities

  • Manage sales objectives and operational efficiencies
  • Stock management in line with stock procedures, customer and visual display stock
  • To ensure all instore communication is communicated accurately throughout the showroom
  • Cash management
  • Execution and implementation of monthly promotion and displays
  • Security – management of store and well-being of staff
  • To ensure all category specialists are fully trained
  • Ensure that monthly intake and NSV targets are achieved
  • To ensure that an exceptional customer experience is consistently achieved
  • Stockroom management, minimizing GRs and cancellations
  • Manage housekeeping
  • Daily/Weekly/Monthly Reporting
  • People Management
  • Project Management
Requirements

To be successful in this role, you will require:

  • Relevant tertiary qualification (Sales & Marketing)
  • Minimum of 5 years' working experience within retail industry
  • Working in the homewares retail industry would be highly advantageous
  • Minimum of 5 years' experience in leading a team within a sales target driven environment
  • Experience using MS Office packages
  • Must be available to work shifts, weekends and public holidays
  • Clear credit and criminal record
What We're Looking For

We're looking for a talented individual who is passionate about delivering exceptional results in a fast-paced retail environment. The ideal candidate will possess:

  • Ethical and professional self-starter with high energy levels
  • Excellent planning and organizational skills with a customer centric attitude
  • Natural leader with the ability to mentor and inspire
  • Deadline and target driven with great attention to detail
  • Excellent communication and motivational skills with the ability to communicate at all levels
  • Ability to work well under pressure and manage stress effectively
  • Adaptable, flexible with loads of initiative