Business Development and Sales Enablement Specialist

6 days ago


Cape Town, Western Cape, South Africa Nedbank Full time
Job Title

Crm & Sales Support Specialist - Western Cape, Cape Town

Company Overview

Nedbank is a leading financial services group in South Africa, providing a wide range of banking and investment products and services to individuals and businesses.

Salary

R1 200 000 - R1 500 000 per annum, depending on experience and qualifications.

About the Role

We are seeking a highly motivated and experienced Crm & Sales Support Specialist to join our team in Western Cape, Cape Town. The successful candidate will be responsible for driving data and service requirements and strategy for Nedgroup Investments Retail Sales.

Key Responsibilities
  • Data Analysis and Strategy: Drive data and service requirements and strategy for Nedgroup Investments Retail Sales.
  • Customer Service Improvement: Identify common customer service breakdowns and drive relevant corrective measurements to ensure customer satisfaction.
  • Training and Development: Conduct data systems and service-related workshops and training interventions to improve customer service.
  • Collaboration and Stakeholder Management: Collaborate with key stakeholders to identify initiatives to ensure achievement of sales and service targets.
Requirements
  • High Standard of Personal Presentation: We believe in employing highly motivated, sharp and quality orientated people that thrive in a culture that celebrates and supports diversity within an environment that is creative, collaborative, challenging and dynamic.
  • Self-Motivated and Well-Organised: Self-motivated and well organised with an ability to adapt and tackle a wide variety of challenges.
  • Communication Skills: Ability to deal with people both within the organisation and external customers.
Qualifications
  • Essential Qualifications: Matric / Grade 12 / National Senior Certificate.
  • Preferred Qualifications: Commerce degree in Finance or Investments.


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