IT Support Specialist
1 week ago
We are seeking a highly skilled and motivated IT Support Specialist to join our team at The South African Weather Service.
About the Role:The successful candidate will be responsible for providing technical assistance to staff on computing issues, maintaining user account details, and ensuring the network is up and running. They will also be required to troubleshoot problems, maintain email accounts, implement new projects, and provide support via phone to internal end users.
Key Responsibilities:- Provide technical assistance to staff on computing issues.
- Maintain user account details and ensure data security.
- Troubleshoot problems with hardware and software.
- Maintain email accounts for staff on O365.
- Implement new projects as stated in the strategic plan of the institution.
- Install and maintain networks/LANs, desktop computers, and servers.
- Link workstations to servers of different Network Operating Systems.
- Report faulty communication lines to the service provider for repairs.
- Install, configure, and troubleshoot internet connections.
- National Diploma in Computer Science or Information Technology, Information system, or equivalent qualification.
- B-Tech or Honours will be an advantage.
- Knowledge of UNIX or Linux.
- Code EB or Code 08 (without endorsements).
- No international travel restrictions.
- Consulting
- Relationship building
- Mentoring
- Leadership
- Assurance
- Compliance
- Diligence
- Efficiency
- Effectiveness
- Honesty
- Integrity
- Mutual Respect
- Open Communication
- Positive Work Ethic
- Professionalism
- Fault-finding
- Problem-solving
- Documentation
- Reporting
- Quality Control of Meteorological Data
R250,000 - R350,000 per annum, depending on experience.
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