Retail Store Operations Manager

19 hours ago


Pretoria, Gauteng, South Africa Pro Select Consulting Full time
Lead Retail Store Manager

We are seeking a highly motivated and experienced Store Manager to join our team at Pro Select Consulting in the Menlyn area.

Job Summary:

The ideal candidate will have a minimum of 3 years experience in a store management role, with a clear credit and criminal record. As a key member of our team, you will be responsible for guiding and overseeing the day-to-day activities of the store, with a focus on surpassing sales targets, fostering innovation, and enhancing customer service standards.

Main Responsibilities:
  • Talent Management and Development: Identify training and coaching needs for the store team, emphasizing talent management and succession planning.
  • Performance Management: Recruit, administer, and manage performance in alignment with company policies and procedures.
  • Customer Experience: Implement processes to ensure adherence to policies and procedures, including business instruction letters, markdowns, repricing, promotions, visual standards, customer feedback, and general housekeeping.
  • Compliance and Risk Management: Enforce overall compliance by conducting thorough checks through defined processes, while exploring opportunities to boost sales and enhance brand awareness.
  • Inventory Management: Authorize write-offs, breakages, recalls, and returns, ensuring effective stock management, maintaining the stockroom's upkeep to meet housekeeping standards, and managing stock levels through defined processes to mitigate risks.
  • Sales Floor Performance: Accurately receive, unpack, merchandise, and replenish the sales floor to drive sales objectives, leading and driving the store team to achieve KPIs and operational strategy, aligning with company values.
Requirements:

To be successful in this role, you must have:

  • A minimum of 3 years experience in a store management role.
  • A clear credit and criminal record.

The estimated salary for this position is R750,000 - R900,000 per annum, depending on experience.


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