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Customer Experience Manager

1 week ago


Johannesburg, Gauteng, South Africa The Recruiters Full time

As a Service Manager at The Recruiters, you will play a critical role in driving business growth and improving customer satisfaction.

Key responsibilities will include developing and implementing strategies to improve customer retention, as well as managing a team of professionals to deliver high-quality services to clients.

You will work closely with cross-functional teams to ensure seamless delivery of services, and develop effective relationships with key stakeholders.

To excel in this role, you will need to have a strong understanding of customer needs and preferences, as well as 2-3 years' sales experience in the industrial sector.

A National Diploma in Electrical or similar is a minimum requirement, with preference given to qualified Refrigeration Technicians who can demonstrate 3-4 years' experience and a strong understanding of precise cooling within industrial applications.