Customer Experience Manager
5 days ago
The successful candidate will be responsible for coordinating system development, analysing business needs and liaising between business and third parties across projects. This includes supporting and maintaining key dealer systems, mainly focusing on customer experience systems, collaborating with stakeholders to understand business goals and requirements and translate them into project requirements, conducting requirement elicitation sessions, documenting detailed business requirements, process flows and functional specifications, working closely with development teams to ensure the delivery of high-quality projects and acting as the primary point of contact between development teams and stakeholders.
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Remote Customer Experience Agent
17 hours ago
Johannesburg, Gauteng, South Africa Digital Customer Care Company Full timeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Digital Customer Care Company. As a key member of our global contact center, you will play a critical role in delivering exceptional customer experiences through various communication channels.Responsibilities will include:Providing timely and effective...
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Global Customer Experience Associate
4 days ago
Johannesburg, Gauteng, South Africa Digital Customer Care Company BV Full timeWe are a global contact center company that operates in a growing industry. As a Global Customer Experience Associate, you will play a vital role in delivering exceptional customer experiences and supporting our clients' businesses.In this role, you will be responsible for answering customer questions about products and services, cultivating an interest in...
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Customer Experience Manager
1 week ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeSantam, the leader in the general insurance industry in Southern Africa, is seeking a talented Customer Experience Manager to join its team. This role offers the ideal candidate the opportunity to make a lasting impact on customer satisfaction and loyalty.About the RoleAs a Customer Experience Manager, you will be responsible for designing and implementing...
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General Management Specialist
4 days ago
Johannesburg, Gauteng, South Africa Intrepid Experience Full timeThe RoleWe are seeking a highly driven and qualified candidate to fit the position of General Manager for RCA operations in Zambia. The position will be reporting to the Board of Directors and will have the overall responsibility of developing and implementing a sustainable successful operation which includes, but not limited to, overseeing the day-to-day...
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Customer Experience Manager
5 days ago
Johannesburg, Gauteng, South Africa Fidelity Services Group Full timeAbout UsFidelity Services Group is a dynamic and forward-thinking organization that provides innovative security solutions to customers across various industries.We are committed to delivering exceptional service and value to our customers, and we are seeking a skilled professional to join our team as a Growth and Attrition Specialist.Key...
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Customer Experience Manager
7 days ago
Johannesburg, Gauteng, South Africa Markham Full timeAbout the JobWe require an achievement-orientated individual with excellent customer service and people management skills. The successful candidate will have retail experience, a flair for visual merchandising, and strong administrative capabilities.ResponsibilitiesDrive sales growth by achieving targets.Manage expenses effectively.Maintain low stock loss...
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Customer Experience Manager
4 days ago
Johannesburg, Gauteng, South Africa Old Mutual South Africa Full timeAs a Customer Experience Manager at Old Mutual South Africa, you will be responsible for delivering exceptional customer service by providing timely and effective solutions to queries and issues. This includes guiding customers through the product offering, pricing, terms, and conditions, as well as taking ownership of queries and ensuring they are resolved...
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Regional Operations Manager
4 days ago
Johannesburg, Gauteng, South Africa Intrepid Experience Full timeAbout Us">Intrepid Experience is a renowned leader in the poultry industry, dedicated to providing exceptional customer experiences and driving growth through innovative strategies.We are seeking an experienced General Manager to lead our operations in Zambia, responsible for overseeing the day-to-day activities of our grand parent broiler breeding...
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Customer Experience Manager
17 hours ago
Johannesburg, Gauteng, South Africa Phoenix Recruitment Full timeThe Exclusive Golf Club in Linksfield, JHB is seeking a highly skilled and organized Receptionist / Guest Relations Assistant to provide exceptional customer service and administrative support.Key Responsibilities:Membership Management: Assist with membership inquiries and renewals, maintaining accurate records and providing information about club rules and...
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Customer Experience Manager
7 days ago
Johannesburg, Gauteng, South Africa Minacs Full timeWhat You Will GainThis role offers an excellent opportunity for career growth and development. You will have access to comprehensive training and support, enabling you to enhance your skills and knowledge in customer experience management.In addition, you will benefit from a competitive salary package, including incentives and benefits such as medical aid,...
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Customer Experience
3 weeks ago
Johannesburg, Gauteng, South Africa iqbusiness Full timeAre you passionate about creating exceptional customer experiences?As a CX Designer, you'll collaborate with diverse teams to craft seamless, impactful customer interactions. Your role will be pivotal in driving customer-centric strategies and designing solutions that elevate our clients' experiences. If you're a creative problem-solver with a passion for...
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Customer Experience Manager
2 days ago
Johannesburg, Gauteng, South Africa Unilever Full timeAt Unilever, we are looking for a talented professional to join our team as a Customer Strategy Specialist. In this role, you will be responsible for leading market plan execution and driving category growth in local markets.">About the RoleThis is an exciting opportunity to work with our customers and pioneer new products, build categories, and deploy...
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Manager Customer Experience and Success
2 days ago
Johannesburg, Gauteng, South Africa Microsoft Corporation Full timeAbout this RoleThis is a leadership opportunity to shape the future of customer success at Microsoft. As a CSAM Manager, you will lead a team of Customer Success Account Managers in driving business growth, customer satisfaction, and team development. Your primary focus will be on leading by example to develop strong relationships with key customers,...
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Senior Customer Experience Manager
2 days ago
Johannesburg, Gauteng, South Africa Top Talent Professional Services Full timeThis role is for a global client and is work from home with the working hours of 10H00 - 19H00 Monday to Friday. You must be able to work from home and have the tools to do so, as well as the relevant experience. Job Summary:The Senior Customer Experience Manager will be responsible for championing customer satisfaction, brand reputation, and seamless...
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Senior Customer Experience Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Nintex Full timeJob title : Senior Customer Experience ManagerJob Location : Gauteng, JohannesburgDeadline : April 13, 2025Quick Recommended LinksJobs by Location Job by industries About the role: The Senior Customer Experience Manager (CEM) is responsible for adoption, usage, and account growth for existing top annual recurring revenue (ARR) customers of Nintex. This...
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Customer Experience Strategy Manager
6 hours ago
Johannesburg, Gauteng, South Africa Planet10 Full timeAbout the RoleThis is an exciting opportunity to join Planet10 as a Customer Experience Strategy Manager. In this role, you will be responsible for procuring or developing appropriate information technology components to achieve customer hardships objectives and deliver best in class customer experience.
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Digital Customer Support Professional
17 hours ago
Johannesburg, Gauteng, South Africa Digital Customer Care Company Full timeAt Digital Customer Care Company, we pride ourselves on being a customer-centric organization that values excellence in customer service. As a Customer Service Representative, you will be the face of our company, interacting with customers via various communication channels to provide timely and effective responses to their inquiries and concerns.Your key...
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Customer Service Representative
2 days ago
Johannesburg, Gauteng, South Africa Digital Customer Care Company Full timeTransform your career in a dynamic and innovative global business as a Remote Agent.We're looking for a highly motivated and English-speaking individual to join our team as a Customer Service Representative. Your primary responsibility will be to provide excellent customer service via live chat, phone, email, and other communication channels to clients from...
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Senior Customer Experience Manager
3 weeks ago
Johannesburg, Gauteng, South Africa Promapp Full timeAt Nintex, we are transforming the way people work, everywhere.As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital...
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Customer Experience Leader
5 days ago
Johannesburg, Gauteng, South Africa Smart4Energy Full timeAs a Customer Experience Leader at Smart4Energy, you will play a vital role in driving improvements in customer experience through effective support operations and relationship management.You will lead and manage a customer support team, ensuring high performance and efficiency. Your responsibilities will include developing and implementing customer support...