Customer Experience Manager
2 days ago
We require an achievement-orientated individual with excellent customer service and people management skills. The successful candidate will have retail experience, a flair for visual merchandising, and strong administrative capabilities.
Responsibilities- Drive sales growth by achieving targets.
- Manage expenses effectively.
- Maintain low stock loss levels.
- Lead a high-performing team through recruitment, development, employee relations, and performance management.
- Execute in-store merchandising strategies and standards.
- Foster exceptional customer satisfaction through our customer service strategy.
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Customer Value Optimization Expert
6 days ago
Johannesburg, Gauteng, South Africa Customer Labs Full timeCustomer Value MaximizationWe are seeking a dynamic and creative Sales Consultant to join our team as a Customer Value Maximization Sales Consultant. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and maximizing the value our customers receive.Your key responsibilities will include:Crafting and...
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Sales Strategist for Customer Success
6 days ago
Johannesburg, Gauteng, South Africa Customer Labs Full timeAbout the RoleWe are looking for a highly motivated and results-driven Sales Consultant to join our team. As a Customer Value Maximization Sales Consultant, you will play a critical role in redefining the customer experience and maximizing the value our customers receive.Your primary responsibilities will include:Crafting and presenting compelling value...
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Maximizing Customer Value Sales Professional
6 days ago
Johannesburg, Gauteng, South Africa Customer Labs Full timeJob SummaryWe are seeking an experienced and results-driven Sales Consultant to join our team as a Customer Value Maximization Sales Consultant. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and maximizing the value our customers receive.Your key responsibilities will include:Developing and...
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Customer Experience Manager
6 days ago
Johannesburg, Gauteng, South Africa Career-seekers Recruitment Solutions Full timeAbout the TeamWe are a dynamic and growing team at Career-seekers Recruitment Solutions, seeking a highly skilled Customer Experience Manager to join us in Cape Town, South Africa. As a Customer Experience Manager, you will be responsible for ensuring that our customers have a seamless and engaging experience across all touchpoints.The ideal candidate will...
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Customer Experience Manager
2 days ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeSantam, the leader in the general insurance industry in Southern Africa, is seeking a talented Customer Experience Manager to join its team. This role offers the ideal candidate the opportunity to make a lasting impact on customer satisfaction and loyalty.About the RoleAs a Customer Experience Manager, you will be responsible for designing and implementing...
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Customer Experience Manager
5 days ago
Johannesburg, Gauteng, South Africa Betway Group Full timeAbout the RoleAt Betway Group, we are seeking an experienced Customer Experience Manager to join our team. As a Team Lead, you will play a crucial role in ensuring that our customers receive exceptional service across all channels. This involves coaching and mentoring Relationship Managers, monitoring internal query escalations, and driving process...
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Customer Experience Manager
6 days ago
Johannesburg, Gauteng, South Africa iConnectSA Full timeCompany OverviewAt iConnectSA, we strive to deliver outstanding customer experiences through innovative solutions and tailored services. As a key member of our team, the successful Customer Experience Manager will be responsible for developing and executing strategies to enhance customer engagement, foster loyalty, and drive revenue growth.Key...
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Customer Experience Manager
7 days ago
Johannesburg, Gauteng, South Africa NMG Benefits Full timeNMG Benefits is committed to delivering exceptional customer experiences. Our team of experts provides personalized support to ensure the financial wellbeing of our clients.Job DescriptionThe Customer Experience Manager will be responsible for maintaining email Inboxes daily, acknowledging receipt of queries and responding to sender within SLA.The role...
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Customer Experience Manager
6 days ago
Johannesburg, Gauteng, South Africa The Recruiters Full timeAs a Service Manager at The Recruiters, you will play a critical role in driving business growth and improving customer satisfaction.Key responsibilities will include developing and implementing strategies to improve customer retention, as well as managing a team of professionals to deliver high-quality services to clients.You will work closely with...
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Customer Experience Manager
1 day ago
Johannesburg, Gauteng, South Africa Minacs Full timeWhat You Will GainThis role offers an excellent opportunity for career growth and development. You will have access to comprehensive training and support, enabling you to enhance your skills and knowledge in customer experience management.In addition, you will benefit from a competitive salary package, including incentives and benefits such as medical aid,...
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Customer Experience
2 weeks ago
Johannesburg, Gauteng, South Africa iqbusiness Full timeAre you passionate about creating exceptional customer experiences?As a CX Designer, you'll collaborate with diverse teams to craft seamless, impactful customer interactions. Your role will be pivotal in driving customer-centric strategies and designing solutions that elevate our clients' experiences. If you're a creative problem-solver with a passion for...
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Senior Customer Experience Manager
1 week ago
Johannesburg, Gauteng, South Africa Nintex Full timeJob title : Senior Customer Experience ManagerJob Location : Gauteng, JohannesburgDeadline : April 13, 2025Quick Recommended LinksJobs by Location Job by industries About the role: The Senior Customer Experience Manager (CEM) is responsible for adoption, usage, and account growth for existing top annual recurring revenue (ARR) customers of Nintex. This...
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Senior Customer Experience Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Promapp Full timeAt Nintex, we are transforming the way people work, everywhere.As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital...
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Boutique Customer Experience Manager
7 days ago
Johannesburg, Gauteng, South Africa Browns Jewellers Full timeWe're looking for a talented Boutique Customer Experience Manager to join our team at Browns Jewellers. In this role, you'll play a key part in creating seamless experiences for our clients and partners, while ensuring the smooth operation of our boutiques.Key Responsibilities:Develop and implement strategies to enhance customer experience across our...
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Customer Experience Lead
6 days ago
Johannesburg, Gauteng, South Africa Reunert Limited Full timeJob OverviewWe are seeking a Customer Experience Lead to join our team at Reunert Limited.This role is responsible for managing the service delivery to customers in a seamless manner to meet and exceed customer expectations. The ideal candidate will have excellent customer-facing skills, be able to operate independently, and have a results-oriented approach...
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Senior Customer Experience Manager
7 days ago
Johannesburg, Gauteng, South Africa MAPEI South Africa Full timeAbout the JobThe Sales and Customer Support Leader will play a critical role in driving sales revenue and improving customer satisfaction at MAPEI South Africa. This is an exciting opportunity for a motivated and experienced professional to lead a team of customer service representatives and contribute to the company's growth and success.In this role, you...
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Customer Experience Manager
4 days ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeAbout the RoleWe are seeking an experienced Team Manager to lead our Policy Maintenance team, driving excellence in customer experience and service delivery.Key ResponsibilitiesDevelop and implement strategies to improve customer satisfaction and loyaltyLiaise with stakeholders to ensure seamless service delivery and effective communicationMotivate and...
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Tour Operations Specialist
2 days ago
Johannesburg, Gauteng, South Africa Intrepid Experience Full timeIntrepid Experience is seeking a highly motivated Tour Operations Specialist to join our team! As an Overland Tour Driver, you'll be responsible for ensuring the smooth operation of our tours, providing exceptional customer service, and acting as a company ambassador.Key ResponsibilitiesYou'll be responsible for:Managing vehicle maintenance and ensuring...
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Customer Experience Manager
2 days ago
Johannesburg, Gauteng, South Africa Manpower Group SA (Pty) Ltd Full timeAbout UsAt Manpower Group SA (Pty) Ltd, we are dedicated to revolutionizing the car buying and servicing experience. Our team is passionate about creating memorable moments for every customer.We are looking for a skilled Service Advisor to join our team. As a key member of our workshop, you will play a critical role in ensuring our customers receive...
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Customer Experience Strategist
3 days ago
Johannesburg, Gauteng, South Africa M-KOPA Kenya Limited Full timeWe are seeking a highly skilled Customer Care Manager to lead our customer care operations in South Africa. This role involves providing strategic leadership and oversight for multiple customer-facing teams across voice and digital channels.About the RoleThe ideal candidate will have experience in implementing effective customer strategies, driving...