Hotel Operations Manager
7 days ago
About the Role: We are seeking an experienced Hotel Operations Manager to oversee the daily housekeeping operations at our 5-star lodge. The ideal candidate will have a proven track record in a similar role within a luxury hospitality environment.
- Key Responsibilities:
- Supervise and coordinate the housekeeping team to ensure rooms, public areas, and laundry services meet the highest standards.
- Conduct regular inspections to identify areas for improvement and implement changes as needed.
- Develop and maintain effective relationships with other departments to ensure seamless operations and guest satisfaction.
- Manage housekeeping inventory, including linens, cleaning supplies, and guest amenities, to maintain optimal stock levels.
- Respond promptly and professionally to guest requests, ensuring a welcoming and satisfying experience.
- Requirements:
- Proven experience as a Hotel Operations Manager or in a similar role within a luxury hospitality environment.
- Strong organizational skills and attention to detail.
- Excellent communication and team management abilities.
- Ability to handle pressure, multitask, and adapt to the fast-paced environment of a 5-star lodge.
- Knowledge of health and safety regulations within the hospitality industry.
- Benefits:
- Competitive salary.
- A chance to work in a world-renowned luxury lodge setting.
- Opportunities for professional development and growth.
About Us: Bright Search Recruitment (Pty) Ltd is a leading recruitment agency specializing in hospitality and tourism. We pride ourselves on delivering exceptional service and connecting top talent with leading organizations in the industry.
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