Senior Resort Operations Executive
1 month ago
**Job Overview**
Bright Placements is seeking an experienced Senior Resort Operations Executive to join our team. This role will be responsible for managing the operational area of a luxury resort in a manner that exceeds customer expectations.
**Responsibilities**
- Assist with queries and guests complaints management on duty
- Effective management of all staff
- Create and maintain relationships with guests
- Responsible for the management of the entire establishment in the absence of the General Manager
**Requirements**
To be successful in this role, you will need:
- A minimum of 3 years experience as a Duty Manager
- A minimum of 3 years experience in an Operations Management position in a 4/5 Star Hotel
- Experience within all different areas of a hotel
- A polite, friendly personality with a strong ability to think on your feet
- Well-spoken and well-presented individual
- A strong leader who has been in charge of employees before
- Grade 12 and computer literacy are essential
- Previous experience with Opera and Micros would be an advantage
- A formal hospitality degree/diploma is preferable
**Estimated Salary:** $60,000 - $80,000 per annum
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