Hotel Night Auditor with Guest Experience Expertise
1 month ago
We are seeking an exceptional Hotel Night Auditor to join our team at Bright Placements. As a key member of our night operations, you will be responsible for performing night audit processes, ensuring all financial records and transactions are accurately balanced and accounted for.
Duties and Responsibilities:
- Perform nightly audit processes, including reviewing financial reports and reconciliations
- Manage front desk responsibilities during night hours, including check-ins, check-outs, and guest inquiries
- Provide exceptional customer service, anticipating guest needs and addressing any concerns promptly
- Maintain security standards during night hours, including monitoring hotel entrances and maintaining guest confidentiality
Requirements:
- Previous experience in a 5-star hotel environment or similar high-end hospitality setting
- Strong understanding of financial processes and night audit tasks
- Excellent communication and interpersonal skills, with a customer-centric approach
- Proficiency in hotel management software (e.g., Opera, Fidelio, or similar systems)
- Ability to work night shifts with a focus on security, accuracy, and guest satisfaction
Benefits:
- Competitive salary package ($55,000 - $65,000 per year) in line with industry standards for a hotel auditor position in the United States
- Opportunity to work in a prestigious 5-star environment with a luxury hospitality setting
- Professional growth and development opportunities in a dynamic and fast-paced industry
- Employee discounts on services and amenities
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