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Junior IT Service Transition Specialist

1 week ago

Cape Town, Western Cape, South Africa DLK Group Full time

About Our Team

DLK Group is looking for a highly motivated and experienced Junior IT Service Transition Specialist to join our dynamic team. The ideal candidate will have a strong understanding of IT service transition processes and the ability to apply ITIL principles effectively.

  • Main Responsibilities:
  • Facilitate Change Advisory Board meetings, presenting change requests, and ensuring appropriate approval processes are followed.
  • Maintain accurate documentation for all IT changes, ensuring all records are kept up-to-date and compliant with organizational policies and regulatory requirements.
Desirable Skills and Competencies
  • Strong Technical Knowledge: Familiarity with IT systems, infrastructure, and software development processes.
  • Excellent Communication Skills: Ability to effectively communicate complex technical issues to non-technical stakeholders.
  • Analytical Skills: Ability to analyze change requests, assess risks, and evaluate the impact on systems and services.