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IT Service Manager Position

1 week ago


Cape Town, Western Cape, South Africa Cloud Direct Full time
About the Role

We are on the lookout for a highly skilled IT Service Manager Position to ensure smooth service transitions from project delivery to operational support.

The IT Service Manager Position will be responsible for:

  • Coordinating and communicating with cross-functional teams to ensure a structured and efficient transition process.
  • Developing and managing comprehensive service transition plans to ensure all aspects of the transition are effectively covered.
  • Managing risks and issues during service transitions and developing proactive mitigation strategies.
  • Ensuring all necessary documentation is complete and handed over to the operations team.

The ideal candidate will possess strong project management capabilities, excellent communication and interpersonal skills, and the ability to manage multiple stakeholders and competing priorities.