IT Service Integration Specialist

3 days ago


Cape Town, Western Cape, South Africa Cloud Direct Full time
Job Description:
At Cloud Direct, we're looking for an IT Service Integration Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth transition of services from project delivery to operational support. Your primary focus will be on developing and managing comprehensive service transition plans, engaging with key stakeholders, and ensuring clear communication between teams.

Main Responsibilities:
  1. Develop and manage comprehensive service transition plans.
  2. Engage with key stakeholders to understand requirements and align transition activities.
  3. Act as the primary contact for all service transition activities.
  4. Identify potential risks and issues during service transitions and develop proactive mitigation strategies.


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